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Find a Location

Kawasaki Motors Corp USA has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kawasaki Motors Corp USA

      PO Box 25252 Santa Ana, CA 92799-5252

    • Kawasaki Motors Corp USA

      26972 Burbank Foothill Ranch, CA 92610

    • Kawasaki Motors Corp USA

      PO Box 888285 Grand Rapids, MI 49588-8285

    Business ProfileforKawasaki Motors Corp USA

    Motorcycle Dealers
    Multi Location Business

    Current Alerts For This Business

    Licensing:
    On 12/11/2017 BBB confirmed that Kawasaki Motors Corp USA had not obtained a necessary license from DMV Occupational Licensing. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dmv.ca.gov - (619) 688-0124

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers motorcycles and all-terrain vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Kawasaki Motors Corp USA has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Kawasaki Motors Corp USA

        PO Box 25252 Santa Ana, CA 92799-5252

      • Kawasaki Motors Corp USA

        26972 Burbank Foothill Ranch, CA 92610

      • Kawasaki Motors Corp USA

        PO Box 888285 Grand Rapids, MI 49588-8285

      Location of This Business
      PO Box 25252, Santa Ana, CA 92799-5252
      BBB File Opened:
      9/10/2013
      Years in Business:
      55
      Business Started:
      4/24/1969
      Business Incorporated:
      4/24/1969
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • K M C Consumer Services
      Business Management
      • Mr. Nate Depauw, Supervisor
      Contact Information

      Customer Contact

      • Mr. Nate Depauw, Supervisor
      Additional Contact Information

      Fax Numbers

      • (949) 460-5688
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/10/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I bought a new 2024 kawasaki mule pro-fxr 1000 on March 20th, on April 18th I got a letter from kawasaki to stop using it.It could catch on fire do to their design. It's been one month with out the use of the ************** still don't know how long or if ever it will ok safe to use.I need a refund or a working new replacement Times up I waited long enough.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Oleg U.

      1 star

      12/14/2022

      October 22 /22 Purchase new Klr 650 in ******** ********** after 125 miles rear break catches fireon the road.November 11 bring it back to dealership they said it will be fixed by kawasaki warranty. Called December ***************** order no eta. Paying loan, registration, and insurance but bike not available. Kawasaki do not stand up for their product. Very disappointed.

      Kawasaki Motors Corp USA Response

      12/15/2022

      We apologize for the experience. We looked into the matter and have resolved the backorder part situation. Needed parts are being sent to the dealership and should arrive tomorrow.

      Customer Response

      12/21/2022

      Issue still not resolved, no updates. 20/21/22

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

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