Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mystery Shopping

Brands Research

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mystery Shopping.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

2 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Mackenzie H

    1 star

    04/25/2024

    I wish I could leave 0 stars as a review. I created an account using a referral because I am trying to make some money on the side to pay for a wedding. The account worked just fine for a few days, and then I logged in to find out I my account had been flagged and restricted. When I emailed them to figure out why I had been banned, they just told me that I was flagged and that the money I earned is no longer available to me. This is such a scam of a company. If I did something wrong at least tell me what I did, or give me a warning I guess? But the whole point of the app was to take surveys and that was all I did? They definitely need better customer service and a better 'flagging system
  • Review from Sarah M

    1 star

    08/07/2023

    My account for your company Branded Surveys was deactivated, supposedly their system alerted that I logged into my dashboard in a restricted country. I live in rural ******* and Ive never even been out of the US! I need my account reactivated! My account was already verified, and I cashed out about a week previously. And now, since their system is messed up, I cant even verify my account to get back in to cash out my earnings because I dont have my picture ID which I did not need to begin with. And they offer no other way to verify the account. Which doesnt make sense because my PayPal is verified and linked to my branded survey account. This is very unacceptable. Being that I cannot report their website, I am contacting their parent company. I do look forward to finding a resolution.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.