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Business Profile

Beauty Supplies

Luminous Lady

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beauty Supplies.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 10 complaint(s) filed against business
  • 18 complaint(s) filed against business
  • Length of time business has been operating

Alert Details

This business has 1 alert.

Alert

Luminouslady.co has been identified as a fraudulent online store. Consumers are advised to exercise caution, as the website is known for offering products at seemingly unbeatable prices only to deliver counterfeit goods, inferior substitutes, or in many cases, nothing at all. Investigations have revealed that they operate by heavily promoting the site through spam emails and social media, using stolen product images to lure shoppers. Once a purchase is made, customers find themselves either without their ordered products or with items of significantly lower quality than advertised. Furthermore, the website collects sensitive personal and financial information during the checkout process, posing a risk of identity theft and credit card fraud.

As of April 8, 2024, the Luminouslady.co website is no longer active. However, the tactics used by this type of company are common among fraudulent online retailers. Signs to watch for include lack of genuine contact information, anonymous site ownership, unrealistic discounts, and a complete absence of social media presence. These red flags suggest a broader scam network, likely based in China, aiming to defraud customers through multiple fake retail sites.

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