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Find a Location

Luminous Lady has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLuminous Lady

    Beauty Supplies

    Current Alerts For This Business

    Alert:
    Luminouslady.co has been identified as a fraudulent online store. Consumers are advised to exercise caution, as the website is known for offering products at seemingly unbeatable prices only to deliver counterfeit goods, inferior substitutes, or in many cases, nothing at all. Investigations have revealed that they operate by heavily promoting the site through spam emails and social media, using stolen product images to lure shoppers. Once a purchase is made, customers find themselves either without their ordered products or with items of significantly lower quality than advertised. Furthermore, the website collects sensitive personal and financial information during the checkout process, posing a risk of identity theft and credit card fraud.

    As of April 8, 2024, the Luminouslady.co website is no longer active. However, the tactics used by this type of company are common among fraudulent online retailers. Signs to watch for include lack of genuine contact information, anonymous site ownership, unrealistic discounts, and a complete absence of social media presence. These red flags suggest a broader scam network, likely based in China, aiming to defraud customers through multiple fake retail sites.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Santa Barbara, CA 93101
    BBB File Opened:
    7/11/2023
    Years in Business:
    2
    Business Started:
    6/28/2022
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Customer Service, Manager
    Contact Information

    Principal

    • Customer Service, Manager

    Customer Contact

    • Customer Service, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Renethia K

    1 star

    08/03/2024

    These people are awful!!! Why would someone just want to scam people all day long? Nothing else better to do with your mediocre lives! I seen an ad on Instagram and it said you only had to pay so much to get two bottles so I said I'll try the oil. I didn't think about it because I've tried other product brands that were legit and a legit company who offered deals like this one. So I purchased the bottles and the payment of $13.94 came off my debit card so just today I noticed another charge from the same fraudulent company in the amount of $29.97 that's pending right now in my checking account that I did NOT authorize and so I said let me google this place and of course it's a scam and the thing is the bottles of EELHOE oil is legit and they're making these websites as if it's legit where they're able to get ahold of your debit card information because we as consumers type it in! The oil can actually be purchased from Amazon and Walmart! Now I have to go to my credit union first thing tomorrow morning, I wish I could punch this person in the face!!!

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