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            Business ProfileLeaders Press

            Publishing Consultant

            Contact Information

            965 Tornoe Rd

            Santa Barbara, CA 93105-2228

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            Email this Business
            (866) 686-4923

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Years in Business: 7

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            Business Details

            Location of This Business
            965 Tornoe Rd, Santa Barbara, CA 93105-2228
            Email this Business
            BBB File Opened:
            7/5/2022
            Years in Business:
            7
            Business Started:
            1/1/2017
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Gerald Pena, Managing Director
            Contact Information

            Customer Contact

            • Gerald Pena, Managing Director
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            3 Customer Complaints

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            Most Recent Customer Complaint

            07/10/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Leaders Press sold me a package for $65K that guarantees that my new book would get WSJ or USA Today Best Seller List status within 90 days of launch which would be July 29, 2024. I was informed that Wall Street Journal no longer had a list in April 2024 but Alinka the CEO wrote in attached email that she would honor the money back guarantee in the attached contract if I did not get USA TOday Best Seller Status within 90 days. I have gotten no responses from the team on numerous emails and tried to pin them down the past few days about the plan to get on the USA Today Best Seller list by July 29th. Today Alinka the CEO wrote in an email that that they will be doing a campaign to become a USA National Best Seller Author (a package which they are currently selling on their website for $30K) I rejected this in April because that is very different (top 10 seller on one platform) and much less prestigious than USA Today Best Seller. I have asked for my money back numerous times in email and on the phone with an agent since Alinka has said she can not get me on the USA Today Best Seller List). She will not respond. Also phone numbers don’t work on the website and their head Marketing Exec Gerald Pena has never responded (I have emails from weeks ago that he is suppose to give me an update, but never does). Tons of turnover including Jon Nicholson, Chief Business Officer, who sold me this package. I want my $65K back per contract because Leaders Press can not get me on the Wall Street Journal or USA Today Best Seller List as promised and they have a Money Backed Guarantee in my signed contract. Alinka has done lots of interviews in prestigious magazines and on the company website promising WSJ and USA Today Best Seller LIst for their authors. This is a bait and switch at best. The contract is very clear that if WSJ or USA Today Best Seller List is not achieved in 90 days, the money is refunded. Yet they won’t respond about wiring the money back
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Mary M

            09/07/2024

            BEWARE of this company . I signed a contract with them that they would get my book on the WSJ or USA TODAY best seller list within 90 days of publication. The contract had a money back guarantee, which was confirmed with the CEO A***** *********. Instead they did a bait and switch and said they got me the USA National Selling author designation. This is NOT the same The USA TODAY Best-Selling Books list is a highly respected and influential list that reflects the most popular books based on sales data from a wide range of retailers across the country. It includes books from various genres and is compiled based on total sales. USA National Bestselling status might refer to a book being a bestseller in a broader or more general sense, and it could potentially be based on sales across various platforms or retailers, not specifically tied to USA TODAY’s tracking. When I asked for my money back when my book was not on the USA Today list, Alinka wrote “ I understand that the agreement includes a clause about a money-back guarantee. However, there have been some updates to our policies since the agreement was made, which affect the implementation of the money-back guarantee. The guarantee was initially included based on certain conditions that have since changed. For example, WSJ is no longer posting their list and USA Today is no longer based on sales alone. As a result, we are unable to fulfill the guarantee as initially outlined. I understand this might be disappointing news, and I sincerely apologize for any inconvenience this may cause. You are already a number 1 National Bestselling author and to make up for the inconvenience of WSJ, we would like to offer you International Bestseller Status (priced at $20k) and a PR campaign with 24 podcasts (priced at $15k). We hope this can help address your concerns.” I still have not received my money back and Leader Press is not responding.

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