Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/29/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  i purchased tickets on the app but had to cancel cuz i got sick..i did a credit instead of refund as my plan was to use a 3rd party promo code...the code expired and so i requested a refund..the chat function is not working and i have no way of reaching them and getting my refund

  Business Response

  Date: 04/29/2025

  Hello and thank you for reaching out! It looks like you were able to start a chat in request 15157279 earlier today. A full refund to your original payment has already been granted by our internal team. This means that any charges to your account from this order will be posted back to your your bank statement in 3-5 business days (7-10 business days if purchased with a third part service like ****** and Apple Pay) from the date of cancellation. Please review your bank statement to see that the charge has been refunded. If you do not receive this refund in the aloted timeframe please feel free to respond in your initial request and we'll investigate further. 

  Customer Answer

  Date: 04/29/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** *****

• Initial Complaint

  Date:04/07/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I attempted to purchase tickets from Atom as I normally would via my online Atom account that I have purchased from in the past.Atom emailed me a coupon code for the movie, King of Kings. The code allows for a child's free entry to the film on a Thursday. The coupon code is, KidsThursday. I happily accepted the offer.Selected Apple Pay for the convenience and extra security. It declined. Why? Plenty of money on my end to use.I attempted Apple Pay again and it declined with no explanation and no alert from my bank telling me that particular transaction was attempted and declined due to a particular reason.I tried again via Venmo and the Venmo link from Atom's checkout, does not allow you to ********** showed me a black page that loaded. No Venmo information at ****** this time, I emailed Atom thinking they were having a glitch on their website at checkout.I let them know I was trying to pay for my purchase and also maybe something is wrong with their Venmo.They replied with an extremely short answer that nothing is wrong on their end and no further help to me so I can purchase.I replied back that I wanted to pay. Even sent a screenshot of the checkout screen showing the faulty decline in the original email.They replied back that my Atom account had been terminated due to some violation they claim I made, but won't tell me exactly what it ***** issue with paying through their site was totally swept under the rug and as I proceeded to ask them what is wrong and why they are treating me like my technical issue on their website don't matter, they decided to accuse me of a violation and terminate my account.What kind of customer service training does Atom receive?Are they really this poor in communication and is the company so stuck up, that they cannot be bothered with their own website problems, that they just blow off a customer and terminate their ability to do business?Its not only insulting, its an abhorrent way to do business.

  Business Response

  Date: 04/08/2025

  Hello, thanks for reaching out! It looks like the customer did connect with an agent in support ticket 14960541. It looks like the customer's account was blocked from making transactions due to multiple users using the same device. This was intentional to prevent unauthorized users from entering the customer's account and to prevent the customer from having multiple accounts as per section 2.3 of our Terms of Use: "You may not share Your Account or password with anyone, and You agree to (1) notify Atom Tickets immediately of any unauthorized use of Your password or any other breach of security; and (2) exit from Your Account at the end of each session. If You provide any information that is untrue, inaccurate, not current, or incomplete, or Atom Tickets has reasonable grounds to suspect that information You provide is untrue, inaccurate, not current, or incomplete, Atom Tickets has the right to suspend or terminate Your Account and refuse any and all current or future use of the Atom Tickets Properties. You agree not to create an Account using a false identity or information, or on behalf of someone other than Yourself. You agree that You shall not have more than one Account at any given time. Atom Tickets reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to, claims by a third-party that a username violates the third-partys rights." You can read more about our terms of use here: ******************************************. I have gone ahead and reinstated the account and removed the blocks on purchasing. The customer should be able to make a successful purchase utilizing this promotion.

  Customer Answer

  Date: 04/09/2025

   
  Complaint: 23166037
  
  I am rejecting this response because:

  Of course I had to retry the transaction multiple times.

  Your system would not allow the transaction of the sale from the very first attempt to check out and provided no explanation as to why.

  I kept attempting to check out because I was trying to diagnose a legitimate problem!!! 

  All I got was a vague response from customer service with absolutely no attempt on your end to resolve YOUR system's problem.

  I was treated poorly and like I was some criminal.

  I will never do business with you in the future and judging by the abundant complaints against your company all over the internet, I can see I am not the only one who has experienced this exact problem with you.

  Very poor customer service, lack of responsibility and tasteless problem solving skills.

  I purchased my tickets that same day through a different vendor with no issues whatsoever.

  Thanks for nothing.

  
  Sincerely,
  
  ******* *******

  Business Response

  Date: 04/10/2025

  Thank you for your feedback, and we sincerely apologize for the frustration and inconvenience you experienced while trying to complete your purchase. We want to clarify that your account was not deactivated due to multiple attempts to check out. Rather, our system flagged the account due to multiple users being detected on the same device, which triggered a security measure designed to prevent unauthorized access and protect your payment information. These safeguards are in place to ensure the security of our users, and we understand how this may have been confusing and upsetting in your case. We also acknowledge that the messaging you received may not have provided the clarity or support you deserved during this situation. For that, we truly apologize. Our intention was never to make you feel mistreated or criminalized, and we regret that your experience with our support team fell short of expectations. Please know that your account has been reinstated, and all purchasing restrictions have been removed. You should now be able to complete your transaction and use the promotion as originally intended. Again, were very sorry for how this situation was handled and appreciate you bringing it to our attention. Well be using your feedback to help improve our service moving forward.

• Initial Complaint

  Date:01/17/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I utilized the $5 TMobile movie ticket promo from the TMobile Tuesdays weekly deals to buy a $5 movie ticket for the Sonic 3 movie to see on 12/21/2024. In order to use the $5 promo, you have to purchase the movie ticket through Atom. So I downloaded the Atom app. I saw it allowed you to connect your *** rewards account# to the Atom app so you can get *** points through using Atom. So I added my *** rewards account, and in the checkout page through Atom, I noticed it automatically applied my $5 *** stubs reward account, so instead of Atom/Tmobile promo covering $9 of the total price of the movie ticket to bring it down to $5 for the $5 movie ticket TMobile deal, unauthorized, it applied my $5 *** reward and then Atom/the TMobile promotion only covered $4 so the movie ticket came down to $5. I didnt want to use my *** $5 rewards coupon. I wanted the ******* deal to cover the whole discount. There wasnt an easy way to remove the *** reward in the checkout process, so I backed out of the checkout page to remove my *** rewards account# from my profile. Then went back into the checkout page and saw it applied the full TMobile promotion. I checked out and then right after purchase on the confirmation, I saw Atom still applied my $5 *** reward! Since 12/21, *** been trying to contact customer service via their chat box on the app, dms on ******** and instagram and my issue is still not resolved. Im asking for a $5 refund because I cant get my *** reward $ back through ***. Ive only heard back twice from an agent via email. The last I heard was an email from 12/31, the agent ******* stated they cant refund to credit cards but can offer $5 atom cash. So since 12/31 Ive been replying to confirm back Im okay with the atom cash as some sort of compensation, but since then theres been no follow up from an Atom agent. Im still without my compensation.I want to clarify in my screenshots, the email containing System is not a reply. Its an automated message.

  Business Response

  Date: 02/03/2025

  Hello! Thank you for contacting Atom Tickets. It's great to hear that you were able to take advantage of the T-Mobile Tuesdays promotion for Sonic The Hedgehog 3. With your *** program attached to your Atom account, those will automatically apply to your order before your T-Mobile promotion. If you would like to take advantage of the T-Mobile Tuesday promotion without using your *** benefits, you will need to remove your *** loyalty information form your Atom account in the profile tab before placing your order. You can add it back to your account after for future orders through Atom. It looks like you were able to place two separate orders for Sonic the Hedgehog 3 on Dec 21, 2024 6:15:00 PM LOCAL at *** DINE-IN ******** 18. After reviewing the orders, it does look like your *** Rewards applied to your transaction for the amount of $5.25. Then, your T-Mobile reward was applied to reduce the cost by an additional $4.44 on your transaction. We of course know that you preferred to save your *** Rewards for a future purchase, and we would be happy to issue a refund for the full amount of your purchase to compensate for this. The full amount of your transaction for $5.00 has been refunded back to the guest's original method of payment. For most payment methods, this refund should reflect in 3-5 business days beginning after the date of issuance, or 7-10 business days for third party payment methods like Apple Pay. We hope to see you back at the movies again soon! 

  Customer Answer

  Date: 02/05/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** ********

• Initial Complaint

  Date:01/06/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  December 19 I buy a Movie ticket from this Company, I follow all the steps, for my Surprise when I go to the Theater the Tickets that this Company Sold me was 1 hours from my house, So I have to buy ticket on that Movie Theater, I try to have a resolution with this Company and I have no response

  Business Response

  Date: 02/03/2025

  Hello! We apologize that you were unable to redeem your purchased tickets! At Atom, we try to offer guests a user-friendly experience by surfacing the theaters that are closest to the guest's preferred zip code entered. But of course, we know that mistakes can happen, and we hope that you were still able to see the film! The guest purchased for Mufasa: The Lion King with a showtime on Dec 20, 2024 7:00:00 PM LOCAL at ********************. As we strive to provide our guests with the best experience possible, and would love for the guest to be able to see their next film at their preferred theater, a refund of the full amount of $36.36 has been issued to the guest's original method of payment. For third party payment methods, including ****** Pay, this refund should reflect in 7-10 business days. We look forward to seeing you at the movies soon! 

• Initial Complaint

  Date:12/18/2024

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Bought movie tickets on accident through their app as it usually takes you to a seating chart first prior to actually purchasing the tickets. Now where the problem comes in, is they will not refund the processing fees even though I canceled immediately after I had made the accidentle purchase they state the only way that's possible is if I had chosen to get atom credits instead of it going back to my credit card which is honestly bs and a scam and a half I should be fully refunded for the full amount.

  Business Response

  Date: 12/20/2024

  Hello and thank you for reaching out! Our customer support team received your request on support ticket ******* regarding your order for Sonic the Hedgehog 3 at Dec 21, 2024 1:00:00 PM LOCAL at AMC CLASSIC ********** 12. Please note, our return policy allows cancellations up to 30 minutes prior to the showtime. Regarding reserved seating, this may vary from one theater to the next, as not all locations offer reserved seating. If a showtime has reserved seating, this will be indicated next to the showtime with the Reserved Seating attribute. Should you ever need to cancel your order, we offer two forms of cancellation options: one is a refund back to your original method of payment, minus the service fees. The second option is a refund to Atom Cash, which will include the full price of your order including the service fees. This Atom Cash will be available in your account immediately and can be used towards your next purchase on Atom, and functions just like a store credit. Of course, we know and understand that sometimes circumstances our outside of your control. As a one time courtesy, we have gone ahead and refunded the fees on your order back to your original method of payment. This may take up to 3-5 business days to reflect on your payment method, or up to 7-10 business days for third party payment methods like Apple Pay. We hope to see you at the movies again soon! 

  Customer Answer

  Date: 12/21/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******** *********

• Initial Complaint

  Date:12/12/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been using Atom tickets for several years, I suddenly found my account locked due to security reasons. I never broke any rules or was advised why my account was suddenly locked, I have opened several tickets and am told the following "If you still want to continue with Atom, you have to use different credentials in creating new account "I am unable to create a new account as when I attempt to do so using my phone number I am told by Atom it is associated with another account.Opening ******************** is useless as I am pretty much told to make another account which is impossible as Atom uses phone numbers authorization and haven't been able to get much help from the Atom team. I kindly ask again to either reopen my old account or remove the phone number associated from it so I can continue to use Atom tickets.

  Business Response

  Date: 12/20/2024

  Hello! We hope that you are doing well! Our customer support team received your request on service ticket *******. We apologize for any inconvenience you may have encountered. Unfortunately, as was noted by our customer support team, your account has been deactivated due to security concerns or a violation of our terms and conditions. Our terms of service are always available to view here: ***********************************************;

• Initial Complaint

  Date:06/17/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My wife was contacted online by a recruiter, red flag. They were looking for at home workers to do movie reviews, for commissions. They use the name Atom Tickets, but website they use is www.AtomTicketsLLC.com which Atom Tickets website is www.AtomTickets.com and I cannot find anything about this online movie reviews roles or jobs anywhere online.She started, and seemed "to good to be true", not a lot of money like $100 part-time but not a lot of work only 2 to 3 hours a day to do three "tasks"She accrues commissions in a "wallet" and they teach you from start how to withdraw. All very well staged to lure you in (I think). red flag. She withdrew $100, and found they do everything in *******. Red flag.They also do everything for training on WhatsApp #************, stating they have people around the World. But Atom Tickets is a US only company? Red Flag. And the trainers What's App phone does not work if you call it. Red Flag.Then you get a "combination task". Now, her Wallet went from +$385, to -$215 and freezes up, until she contacts ***************** They instruct her to send $215 via Crypto.com to "recharge" her account. WHAT??? But she did, and the $385 returned plus her $215 into her wallet.Well as the days progressed all the numbers stared to grow, $200 next day, then $400, and now $582 for 2 hours work? So her wallet grew also to over $2000, but she had put in $700 by now.And each time she send them recharge $, it gets added to her wallet and she makes more?THEN...she left the $ in, and got a Combination Task...now they want $2335, in 24 hours or I assume she loses the $3482 in her wallet?Customer Service people are well trained to not answer. RED FLAG.I asked for a someone to call at Corporate....sorry nope. RED FLAG.I asked for an email...they sent me ***************** NOT a Atom Tickets email???They side step all questions and go right back to let us help you send that $2335, so you can withdraw all your monies. HELP!?

  Business Response

  Date: 06/27/2024

  Hello! I'm terribly sorry to hear about your experience. Please note that the fraudulent site you encountered is not affiliated with our business. Our only official website is: *************************************** and the official Atom Tickets app available on the Apple and ****** Play stores, and we are not affiliated with the fraudulent site you have mentioned. We do not offer commission for movie reviews and would not recruit customers for internal positions. Unfortunately, we are unable to process refunds for purchases made through unauthorized channels that are not affiliated with our business. For any further assistance, please contact your financial institution immediately to explore options for recourse. 

• Initial Complaint

  Date:06/04/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I sent several emails requesting refund for a canceled movie I purchased and no one is responding to my emails. I get an automated message saying they received email but no resolution to my request.

• Initial Complaint

  Date:05/24/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was given a gift card by a trusted family member who has given me movie gift cards in the past. I tried to use the giftcard and it came up on the company website as "invalid". I called the number on the card was the customer service person told me there was a $0 balance. I told them it was not possible because the gift card was never used. They gave me another customer service phone number that does not work. I emailed the company and they said they would look into it within 7-10 days. After more than 2 weeks I emailed again asking for an update. They did not respond. 5 days later I emailed again. No response. Several weeks later I emailed again. They responded saying they're waiting for a shipment of gift cards and they will replace mine. They said they added a $5 credit to my account, but that isn't true either. It has been 4 more months with no follow up from them.

  Business Response

  Date: 05/28/2024

  Hello, and thank you for reaching out! We apologize for the error that the guest is having when trying to use their gift card. The guest reached out to our customer support team by email on support ticket 1352639, and our customer support manager has been in direct contact with the guest regarding the status of their gift card. A $5 discount was added onto the guest's account on Jan 31, 2024 6:20:46 PM UTC and expires on Jul 31, 2024 4:00:00 AM UTC. This discount is visible at checkout only and is automatically applied towards the guest's next purchase on Atom. Our customer support manager has sincerely apologized for the considerable delay the guest experienced in replacing the expired gift cards. We are actively working to resolve it as swiftly as possible. Firstly, I want to clarify that the expiration of your gift cards should not have occurred, and I am truly sorry for any inconvenience this has caused. Our recent decision to conclude our gift card program has led to unforeseen complications, particularly in the process of obtaining replacements from our distributor. As we navigate through this final batch of replacements, I want to assure the guest that our customer support manager is personally overseeing the situation and maintaining regular communication with our distributor. Rest assured, they are diligently checking in with them on a weekly basis to ensure that the replacement gift cards are delivered within the designated timeframe over the next few weeks. Your satisfaction is of utmost importance to us, and we deeply appreciate your patience and understanding during this time. If there's anything further we can assist the guest with or if you have any concerns, please don't hesitate to reach out our customer support manager directly via their support ticket 1352639 and we would be happy to continue to provide further updates and support. 

  Customer Answer

  Date: 05/29/2024

   
  Complaint: 21752122
  
  I am rejecting this response because: I do not believe that my gift card will be replaced. This has been going on for many months, and waiting for "replacement gift cards" makes no sense. If they can put a $5 credit on my account, they can refund my gift card as well. I will not be closing this case until this is fully resolved.
  
  Sincerely,
  
  *****************************

  Business Response

  Date: 06/27/2024

  On June 8, the customer received the following response on their support ticket 1352639 from our customer support manager regarding their request. The replacement gift card has been issued and this has been fully resolved for the guest.. 

  Thank you again for your continued patience. I know this has been long awaited and I really appreciate you sticking it out with us. I do finally have some good news! We received the replacement shipment of gift cards and I'm able to provide you with the replacement information. What I have done is issued you a new e-gift card with the value of your deactivated card(s) and provided the information below:

  Your Atom ****** Card Balance: $25.00
  Atom Gift Card Number: [redacted here, but gift card number has been provided to the guest on their support ticket]
  Pin: [redacted here, but gift card pin has been provided to the guest on their support ticket]
  
  Please save this gift card number and pin since you will need it for your next purchase.
  
  Apologies for the inconvenience, and please let us know if there is anything else we can do to assist you. 

• Initial Complaint

  Date:05/23/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  LITTLE TO NO CUSTOMER SERVICE!Ticket ID: **************** Conf #: ************* Purchased 5 movie tickets on 2/23/24 that could not be used at the theater. The theater manager said that **** would refund us and that I would need to purchase additional tickets with him.I first tried to call ********************** but they don't have a number, only an email address ************************************* I emailed my issue on 2/26/24, very detailed and proof of purchase. They replied 63 days later on 4/30/24, apologizing for the delay, and asking if i still need assistance. I replied back the next day telling them that I did still need help with the refund and gave the details again. They replied back on 5/3/24, telling me that the theater that I attended doesn't allow them to give refunds or credits. I immediately replied back disputing that and gave them the specific conversation that I had with the theater manager. I offered to go to the theater to get the manager involved. I got a reply back on 5/9/24 letting me know that this was good feedback that they will "put to good use" for team review. ???I did call and confirm with the theater manager that they have no such policy, so I emailed then back on 5/16/24 with that information and included the whole email chain and asked for a resolution. I have had no reply backs since 5/09/24 and don't expect them to.

  Business Response

  Date: 05/28/2024

  Hello, thank you for reaching out! This guest was able to contact our customer support team regarding their request on support ticket 1370285. The guest advised that they accidentally purchased tickets for the wrong day, and contacted our team after the showtime had passed regarding their order for Cinemark Broken Arrow of Ordinary Angels on Feb 23, 2024 1:35:00 PM. For refund requests, these must be made prior to the showtime in order to be processed. However, we understand that errors happen, and with authorization and approval from the theater, have granted this refund to the guest. The guest has been refunded the full amount of their order of $39.25 back to their original payment method. Refunds may take 3-5 business days to reflect for most payment methods, or 7-10 business days for third party payment methods, like PayPal. This has been refunded on May 28, 2024 5:16:42 PM.

  Customer Answer

  Date: 05/29/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***************************