79 Customer Reviews
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Review from Laura S
1 star06/28/2024
Horrible, HORRIBLE misleading company. It is unfathomable the rating they have. My experience was the same with numerous others here. Didn't get any hirings, charged me $500.00 for three weeks without any communication they were doing so. Received only 3 matching candidates that were all out of state so basically didn't have ANY applicants I could hire. Absolute scam. Take heed! DO NOT use this company!Review from Janet C
1 star05/23/2024
So many fake jobs posting , why is indeed not verifying the company. Spam call/ Text a few minutes after I applied, received advertise email and mailing. Call some of the company they are not hiring or unaware of any posting , fraud and some of these company are fake verify through other means such as verify the Ein, Business *************** some of these fake company has real website and email seems very believable but are fake company most from ***** and ***** what a waste of time and energy and taking advantage of people needsReview from Pam M
1 star05/15/2024
BBB, how is it possible that Zip can still have an A rating when the complaints outweigh the positive reviews 3:1??!! I have written to ZipRecruiter 30+ times re: a scam they have posted every day for a year? They initially indicated they confirmed my suspicions and indicated theyd remove, but never have. They will tell you to address any concerns to a Trust email, but then generate the same auto response to send the scam posting to that same email in response to you doing exactly that. They dont care that our inboxes daily have scam postings; I assume the Scammers money to use their platform is more important than their credibility.Review from Kim K
1 star04/18/2024
21 days we advertised for a HVAC Technician and only got 3 candidates that matched the requirements of the job. Each of these candidates either already had a job or did not respond. We were charged $525 for 3 candidates for 21 days. RIP OFF!!! Will NEVER recommend Ziprecruiter to anyone. When we complained to the company they just sent an email stating we spoke to someone in the company which was a lie and they were not going to make this right. People think employers are made of money, we are a small business just trying to survive, this is crazy. We put an ad on ********** for $20 per month and got 45 applicants, and have hired 2 of them. Your company is nothing but a RIP recruiter!Review from Alyssa D
1 star02/19/2024
Very deceiving of a free trial. 1200$ later and I received 3 resumes that were considered a great match 1 of the 3 matched the criteria. I asked to not be charged anymore and had deleted my job post. That very same day I was charged $224 which I did get refunded. I will not use the services again. As others have said, incredibly deceptive service with little to no outcome.Review from Tamarin V
1 star01/10/2024
The business has neglected to refund JUSTIFIED invoices. Despite providing proof in documentation, despite instructions from the bank involved, they still refuse to help and provide customer with appropriate refunds. Even with having proof to the statements in their contract and can verify what their contract states is needed-despite having done all that as a customer they still will not refund. The support team (and multiple people in the support team) used these words numerous times "there is nothing we can to to help you". So than why do you work in and why is their a customer service team?Review from Amy Z
1 star12/22/2023
We are a company that were trying to use ZipRecruiter to find employees just like other companies. However, one day when we were trying to log into our account, we were unable to log in. Upon calling the support team, we were notified that they have decided to close our account without notification due to being unable to verify the information that they need. However, they stated they were unable to tell us the specific reasons on the information that they lacked from us. We attempted to escalate the matter and asked how we can verify that we are a legitimate company looking for employers, however, they stated that they have closed down our account and that was the final decision.Review from Kathy K
1 star12/01/2023
Free Trial in the end isn't really FREE. Once you agree to there TERMS for the free trial they got you. As a Small Business owner whose been in Business for 48 years I find this extremely sad and offensive. As I struggle to find qualified employees and I reach out for help to do so I'm being taken advantage of like so many others have stated in there reviews. I, like others, did not get one applicant who was qualified for the position I am hiring. I spent over $500 and received nothing in return. What I did get was many unqualified resumes. For $500 investment I would expect more and deserve more. What I did get for my $500. You don't get anything for FREE. Expensive ****** learned.Review from Jon G
1 star11/06/2023
After registering on ZipRecruiter, I've received numerous scam calls and messages from recruiters. When I apply to a job on the platform, I often get contacted by a different person or company for a different position or even the same company but a different job. Despite reporting these issues to ZipRecruiter, they have not taken any action to remove the problematic postings.Review from Theodore K
1 star09/14/2023
I previously used another job posting website with good results. However, I very recently created an account with ********************** and allowed them to keep my resume. It wasn't but a few days before a scammer used my resume information to attempt to scam me with a phony job match. I subsequently deleted my Ziprecuiter account and unsubscribed from their emails.
Customer Review Rating
1.06/5stars
Average of 79 Customer Reviews
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