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Business Profile

Music Distribution Companies

Songtradr Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Music Distribution Companies.

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Customer Review Ratings

4

Average of 1 Customer Review

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Review Details

  • 0u812

    Date: 06/21/2022

    I have been with Sontradr for about four years. Although my experience has been extremely positive, recent developments are casting a cloud. Back in April, I noticed some irregularities with my revenue stream. Even though my stream count and monthly listeners were up by 15 to 20%, my revenues were down by 40%. after doing further investigating, on April 4th 2022 I went to my Spotify artist page and tallied the total stream count for my over 200 works submitted through Songtradr. The total, for that date was 964,433 total streams worldwide. However, for that SAME date, the total reported on my Songtradr statistics page reported only 738, 900 total streams for a difference of 225,533 total streams! Songtradr support was of no use as they claimed basically Spotify always pays accurately and the problem was Songtradr having the wrong totals and they would be updated. Two months later and nothing changed. I have since downloaded EVERY monthly report that I must now do a complete audit in order to verify the findings. I am an Indie artist and not an accountant and can not afford an accountant for this process. This, in turn has seriously affected my creative mindset as I am spending hours deciphering the over 48 haphazard monhly revenue report spreadsheets that were afforded me by Songtradr. If I were some big wig artist, a 20% discrepancy in stream totals (and possible revenue) would probably result in massive legal action. However, as a "little fish" in a massive entertainment "pond", I am at Songtradr's mercy. Any help from someone with Songtradr, other than Songtradr support, would be appreciated and would result in my continued alliance with Songtradr. Except for this one MAJOR problem I have been extremely satisfied.

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