Reviews
This profile includes reviews for Activated You's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 330 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromYakei
Date: 04/05/2025
2 starsYakei
Date: 04/05/2025
I ordered this product in January of this year. Didnt quite like the flavor of apple cinnamon, but that was the only choice I saw when I ordered. However, in February I was charged again, so I called customer service to dispute. The *** confirmed I didnt have a subscription and didnt know why I was being charged. She told me she would reverse the charge and it would take about 5-7 days or so. During this call I also expressed that I didnt like the flavor but felt the product was starting to work. She then offered to exchange for another flavor but I would not have any product for a least 10 days or more because I would have to return what I had and pay for shipping or 30% refund off my previous order and I could order a different flavor. Well that never happened, still waiting for that 30% refund. I told her I didnt want to do that and it was not fair, if I wasnt satisfied with the product and I didnt know there were other flavors. Those werent offered during the promotion. In March I was charged again, now Im on high alert!! I checked my Activated You account and I have NO SUBSCRIPTION! So now *** contacted my credit card company because this is starting to look like fraud. For two months my card is being charged without my permission or consent. So now here we are in April, no compensation for being a dissatisfied customer as promised. I have 5 containers of product that Im not using because the flavor is not appealing to me. I probably would have continued with my journey had Ive been treated like a loyal customer. Good customer service can make a difference in a company and customer relationship.
Activated You
Date: 04/07/2025
We are so sorry to hear of the experience and want to ensure a resolution is made for you today so we have issued a refund to your order in full which should reflect back to your account in 3-5 Business Days. Thank you for reaching out!Yakei
Date: 04/13/2025
Thank you for the refund, that solved one of the issues. However, I would have also appreciated also the opportunity to try the other flavor options to see if I liked those opposed to the Apple Cinnamon. Allow the customer to get the full experience of your products, in order to get the full benefit and remain a loyal customer without reservations.Review fromAmanda V
Date: 03/22/2025
1 starAmanda V
Date: 03/22/2025
I've been taking it for almost 3 months and absolutely no results. Still have ibs. I tried to return per 90 day money back guarantee and it started the day i ordered, so it expired bc I didn't receive it until weeks later. Waste of money and time.Activated You
Date: 03/25/2025
I am so sorry to hear you did not see the results you had hoped for. I have checked your account and do see that a Return Authorization was issued on 01/21/2025. Please feel free to use the Return Authorization make the return. Thank you for reaching out.Review fromYuri Z
Date: 03/08/2025
1 starYuri Z
Date: 03/08/2025
Terrible Experience Avoid This Company!I had a horrible experience with ActivatedYou and will never buy from them again. Their system incorrectly placed multiple orders under my name, charging me for products I did not order. Instead of resolving the issue, their customer service ignored my concerns, refused to cancel the extra orders, and put the entire burden on me.When I reached out for help, they kept repeating the same scripted response and offered me only a 30% refund instead of fixing their mistake. To make things worse, they expect ME to pay for return shipping for orders I never placed!This company does not care about its customerstheir support is unhelpful, and their ordering system is unreliable. If you value your money and time, stay away from ActivatedYou!#Scam #BadCustomerService #AvoidActivatedYouActivated You
Date: 03/10/2025
I sincerely apologize for any frustration with the ordering process and when working with our customer service teams. I have checked your account and see that 2 separate orders were placed on the same day. Nonetheless, we want to be sure our customer concerns are being heard so we have refunded you for both orders in full as of today. Please allow 3-5 Business Days for those to reflect back to your account. Thank you for reaching out, have a wonderful day!Review fromWendy L
Date: 01/27/2025
1 starWendy L
Date: 01/27/2025
I am with ****. I found a beetle in my first container - alive! I have phoned several times and no reply. I have sent emails. Today I received another container of the stuff.I would like my money back!Activated You
Date: 01/29/2025
We are so sorry to hear of the experience and want to ensure a resolution is made for you today so I have issued a refund to your order in full which should reflect back to your account in 3-5 Business Days. Thank you for reaching out!Review fromErin T
Date: 01/08/2025
1 starErin T
Date: 01/08/2025
Zero stars. I cant cancel my subscription on the website and it wont let me delete my card. The phone number doesnt work. Id also like to cancel my order altogether and would like my money back.Activated You
Date: 01/13/2025
I sincerely apologize for any frustration with the ordering process. I have checked your account and do see that you have been successfully refunded for your order. You will see the refund back in your account in 3-5 business days. I do also show that the membership itself has been canceled. Thank you for reaching out, have a great rest of your dayReview fromDe J
Date: 11/01/2024
1 starDe J
Date: 11/01/2024
******* PRODUCTS. I ordered the activated you on 10/25/24 and received it on 10/30/24. I felt lightheaded and I still have a stomach ache. So, I decided to look at the expiration date on the bottle, and sure enough, the product was manufactured in 2022, and the expiration date was 09/09/2024. They are most likely trying to get rid of old products because people are not buying them as they thought people would.Activated You
Date: 11/04/2024
I apologize for any confusion. Please keep in mind that the date found on your packaging is the product's Manufacturing Date, which shows when that particular product was made and not when it expires. The Potency Validation Date or "Best by Date" is 1 year from the date on the product. This Potency Validation Date is the amount of time you have to use the product while it is at its peak potency. We submit the product to several rounds of finished product testing to ensure that our customers are getting a quality and effective product that has accurate potencies stated on the label. We recommend keeping your product in a cool, dry space when not in use, to ensure the products potency.
Keep in mind that you are covered under the 90-day money back guarantee, if you feel the product is not benefiting the way you had hoped, you can reach our customer service team at ************** and a representative would be happy to further assist you with your order. Thank you for reaching out.Review fromTom G
Date: 10/28/2024
1 starTom G
Date: 10/28/2024
********* company with misleading advertising! Their products have no expiration date on the bottles, only a manufacturing date. I found out from online forums and later confirmed by the company, that their product has a one-year shelf life which is not disclosed on the bottle or on their website. I've purchased 3 bottles of morning complete last year in November with a manufacturing date of August the same year. Since I wasn't aware of the shelf life, I didn't use them all right away. When I tried to use them later, they looked expired that's when I look into it more. Since I was outside of the 90-day warranty they refused my refund/replacement request. Basically, this company sold me 3 bottles of morning complete that I had 9 months to use before expiration. If it would've been disclosed that the products will expire in 9 months, I either would've use them or return them right away. Please be aware!Activated You
Date: 10/31/2024
I sincerely apologize for any confusion you may have come across with your product.
Please keep in mind that the date found on your packaging is the product's Manufacturing Date, which shows when that particular product was made and not when it expires. The Potency Validation Date or "Best by Date" is 1yr from the date on the product. This Potency Validation Date is the amount of time you have to use the product while it is at its peak potency.
We submit the product to several rounds of finished product testing to ensure that our customers are getting a quality and effective product that has accurate potencies stated on the label. We recommend keeping your product in a cool, dry space when not in use, to ensure the products potency. I hope this information helps!Review fromDanielle C
Date: 10/24/2024
5 starsDanielle C
Date: 10/24/2024
I just started but thinking I'm starting to feel the results,Activated You
Date: 10/28/2024
We are pleased to know you are enjoying the product. For best results, we recommend using this for at least ***** days. Thank you so much for the feedback!Review fromShannon O
Date: 10/24/2024
5 starsShannon O
Date: 10/24/2024
I am feeling great after only 3 weeks of taking this every morning, more energy & focus on study, my bowel movements have increased too, so Ill keep taking it thank you Im very happyActivated You
Date: 10/28/2024
We are happy to know this is working out for you and appreciate the feedback!Review fromAmy Y
Date: 10/24/2024
5 starsAmy Y
Date: 10/24/2024
I love morning complete! Paired it with a hearty savoury breakfast allows me to have less glucose ***** and last longer throughout the morning (which in turn reduce cravings for sweets).Activated You
Date: 10/28/2024
We are pleased to know this product is making a positive difference for you. Thank you so much for the feedback!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.