260 Customer Reviews
Sort By
- Date
- Highest Rating
- Lowest Rating
Review from Reed W
1 star07/06/2024
Cancelled two months ago but still charged. I would like my money back. Very scammy.
Activated You Response
07/08/2024
I sincerely apologize for any frustration and for any inconvenience it may have caused. We would never want you to feel scammed by our company in any way and always want to be sure either feel the benefits of the products or take advantage of our Money-Back Guarantee. I have gone ahead and refunded your order. Please allow 3-5 Business Days for the refund to reflect back to your account. I do also show that the membership itself has been canceled. Thank you for reaching out, have a great rest of your dayReview from Bree D
1 star06/21/2024
Feeling mislead and scammed by this company. The product was fine, but didnt create desired results thus not worth continuing. Called for a refund on the morning ****** within the 90 day window, successfully made it through all their questions on the phone to receive a refund. Then conveniently never received the return instructions email. Went to the website to try and cancel my subscriptions ( 5 different times over a couple months) and every time after pressing cancel subscription you get a spinning circle that never stops spinning or an error message. Seems like a dead button that only gives you the illusion of being able to cancel at any time. I will never suggest this company for this reason.Activated You Response
06/24/2024
I sincerely apologize for any frustration with the online service and for any inconvenience it may have caused. I have checked your account and do see that the membership itself has been canceled. Thank you for sharing and for your feedback, we always strive to improve our company any way we can based on the reviews from our consumers.Review from Marci H
5 stars05/31/2024
Great product. Using morning and night time complete. Love how fast my sugar craving stopped and how my sleep improved. I have had digestive issues all my life, especially when I travel. Not now. It's fablous!Activated You Response
06/03/2024
We are pleased to know you are seeing such great results with the product. Thank you so much for sharing!Review from Julia C
5 stars05/25/2024
I am definitely satisfied with the product. Is not an instant miracle jar, but in time I have used the product, I noticed my health has improved. I have Crohn's disease and medicine can get truly expensive. However, this product has helped me manage my Crohn's disease along with a plant base diet, and exercise. I am happy that *************** is doing a research to benefit the over all health. I know I cannot afford all products and wish to order everything and enjoy all the benefits. However, I am saving to accomplish that goal. Truly thank you for the founders and researchers of this product. Truly it is amazing to be a well informed consumer.Activated You Response
05/28/2024
We are happy to know the product is working out for you! Thank you so much for the feedback.Review from Jessica C
1 star03/17/2024
If I could give 0 stars I would. Unfortunately the products did not work for me the first month (can 1), I continued to use for the second month (can 2), and half of the third month (can 3). When trying to return with the "100% 90 days no questions asked", I was tried to be talked into completing the whole 90 days. I was then told that I must return the empty containers to recieve refund. I am not sure who just keeps empty containers over 3 months after using. The representative was nice and I am sure just doing his job, but DO NOT get sucked into this scam. Do not fall for the discounts when placing an order to buy more products, because if you give the products a chance and not get the results you were expecting, be prepared for multiple questions, multiple offers of only 30% money back, and told you need to return all of the EMPTY containers! Not happy at all! Never again!Activated You Response
03/18/2024
We are so sorry to hear this did not make for a good fit and for any frustration caused while working with our **************** teams. Our Return Policy within the Terms and Conditions listed on our website does state the consumer's responsibility in return ************* can view this at ************************************************************ you for reaching out, have a great rest of your day!Review from JENNY B
5 stars03/13/2024
WOW Easy on the stomach No weird side effects!Great probiotic without feeling like you have to always go to the bathroom.NOTICABLE! I AM LESS FATIGUED FOR SURE! STICK WITH ROUTINE OH! My SKIN is so so so so smooth and firm. I am going to be a forevahhh customer.I am an Asian American living in the desert (*grew up in ******/****) with an auto immune condition, PCOS /ENDO and IBS/GERD.I am a firm believer in routine and carefully watching even the smallest of changes because, YOU ARE CRAZY if you think there's an overnight fix for everyone the SAME WAY. GET READY TO BE HAPPY WITH A NEW ROUTINE. THANK YOU TO THE INVENTORS! Do you have a military discount>?Activated You Response
03/14/2024
We are happy to know the product is working out for you! Thank you so much for the feedback.Review from Mariana C
2 stars02/19/2024
I give you guys 2 ?? because my sister and I takes your " magic pro-colagen capsules " since February 4, ****. Today on February 19, **** my sister get a terrible allergic reaction on her necklace area, a couple of red patches and more it's itching so bad. I think guys, the team who discover this thing you need to think about quality of capsule nature. What I mean,check what material the capsule itself is made of, because it does not smell pleasant and I can see the result from my sister. Because procollagen components are ordinary amino acids that are essential for the body. Therefore, I think that it is a capsule after all. My sister is stopping taking your capsules and I will be watching her and her health closely. And for me everything is calm so far, in 16 days I still do not see the effect and changes. Q: according to the research, how long I supposed to take capsules to see the results?Activated You Response
02/20/2024
I am sorry for any frustration while using the product, results do vary from person to person. For best results we do recommend using this for at least a full 90 days.
Keep in mind that you are covered under the 90-day money back guarantee, if you feel the product is not benefiting the way you had hoped, you can reach our customer service team at ************** and a representative would be happy to further assist you with your order.Review from Donna M
1 star02/10/2024
The products themselves did as claimed for the first couple of weeks but then effectiveness completely disappeared. Their shipping practices are bizarre. It took a full month to receive my products. Couldn't help but wonder why so when I ordered again I watched the website closer. My order went unfulfilled for over a week. There was no customer service anything for that so I have cancelled and unsubscribed.Activated You Response
02/12/2024
I want to begin by apologizing for the delay in shipment of your order as well as any inconvenience you may have experienced while waiting for this order to arrive. I have checked your account and do see that you have been successfully refunded for your order. You will see the refund back in your account in 3-5 business days. Thank you for reaching out.Review from Emily D
5 stars02/06/2024
Im very satisfied with this product. Ive been taking it for two years. I have Parkinsons disease and it leaves me feeling fatigued very often. Activated You helps me with my constipation issue as well as providing energy in the morning when I need it. Thank you.Activated You Response
02/07/2024
Thank you so much for sharing! We love hearing from our loyal customers about how much they have been enjoying the benefits of our products!Review from Jodi T
1 star01/19/2024
Horrible IT systems. They lost two of our orders that show up as "pending fulfillment" on our account on their website. And, our credit card got charged for both orders to the tune of $231. Called their customer service, escalated to a supervisor, and gave them the order numbers and date of order and they could not find them. I offered to send them screen shots of their website showing the orders, and reference numbers from the credit card transactions and they said that is not necessary. They also said that since they could not find them, they cannot give a refund, so we have to call our credit card company to dispute the charges. This is all the supervisor said they could so since they have no record of the transactions. Very frustrating since I have a record of them on THEIR website.!Activated You Response
01/22/2024
I sincerely apologize for any frustration with the ordering process and when working with our customer service teams. Thank you for sharing and for your feedback, we always strive to improve our company any way we can based on the reviews from our consumers.
Customer Review Rating
3.77/5stars
Average of 260 Customer Reviews
Contact Information
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.