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          Business Profile

          Hospital

          Petaluma Valley Hospital

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I am writing to file a complaint against my previous work place at Petaluma Valley Hospital. On August 31 2024 I submitted a timesheet for 9 online worked hours. It was to be submitted by my manager *** before the pay period ended on September 7th and I was supposed to be paid for those hours on September 13th. I checked my paystub on September 12th and noticed my hours were not added so I reached out to let her know And she said I would be paid in 24 to 48 hours. I did not receive anything after the 48 hours so I messaged her once again on September 19th to let her know I didnt receive any of my pay and if she could make sure those hours could be added to my next paycheck for September 27. It is now September 26 and once again I check my paystub and see none of my pay was added. I resigned from the company that same day and have yet to receive any explanation to why I am not being paid for my worked hours.

            Business response

            11/04/2024

            Complainant's disputed pay amount was to paid them via direct deposit on October *******. Please let me know if you need anything else. Sincerely *** ******* Providence Health and Services 

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          BBB Rating & Accreditation

          A+

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          Contact Information

          400 N. McDowell Blvd

          PO Box 4119

          Santa Rosa, CA 95402-4119

          (707) 525-5228

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.