Business ProfileforPremier Hyundai of Seaside

My 2006 Hyundai ****** had suddenly stopped operating while I was driving the vehicle with my toddlers inside the vehicle July of 2022. I had the vehicle towed to the Hyundai dealership in Seaside, CA and they determined that the vehicle could not be repaired and was no longer safe to drive. In speaking with their Service Manager, ****, he offered to buy the vehicle for $250. At that time, I communicated to **** that I had to request a copy of my vehicle title, this took over 6 weeks, during that time **** and myself were in open communication and he was fine with the delay. Upon receiving my title, I tried to call **** to send my title and finalize the transaction and never received a response. I have since called almost every few weeks for the past year to send my title and be done with the transaction. The vehicle is still in Hyundai's possession, I have spoke to their Sales Manager, ******* in their service department, **** in their service department, and have left a message with their GM ***. I called again today (1/23/24) and spoke to **** in their ****************** and stated my concerns yet AGAIN - I was never paid my $250 for the vehicle, in addition I never received a call back from their Service Manager, ****, to finalize my title issue, and now I have a collections notice for my vehicle registration. I am dumbfounded that a major company like Hyundai diminished the fact that my vehicle's brakes and entire system failed operating while driving my kids, but even more in disbelief that this branch has been completely non communicative since taking possession of my vehicle.