Health and Wellness
The Sera Labs, Inc.This business is NOT BBB Accredited.
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Average of 35 Customer Reviews
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Review fromTonette B
Date: 01/15/2024
1 starTonette B
Date: 01/15/2024
First of all, I feel like I was totally scammed out of another 100 dollars from this shady company! I ordered what I thought, would be one bottle of Seratopical. Instead, got put on some stupid subscription I didn't know about. So they mailed out another and before I could catch on and I finally called to cancel, they had already mailed a third!! Plus, you only have a 30 day window so maybe I can send the last one but probably screwed with the other one. They don't make it easy to send it back either! ************************* should be ashamed!The Sera Labs, Inc.
Date: 01/31/2024
Hi *******, I have left a couple of messages for you and have sent you an email but have not heard back from you. I would like to discuss your experience with our company, in more detail. When any order is placed, we follow up with several of follow- up emails to each customers Such as Thank you for your order, Receipt, Order Reminder" and Your Order Has Shipped. We take our customers satisfaction seriously and hope you will reach back out to us. You have my direct number. Thank you.Review fromMona F
Date: 10/27/2023
1 starMona F
Date: 10/27/2023
One star was entered as the required minimum, but really it is NO STARS!! This company is a fraud and scam. They did NOT refund me est. $70.00 for 1 bottle of the product because I did not enroll in the clinical trial, although the product was returned, nor $29.93/month for the so-called invisible e-book ???The Sera Labs, Inc.
Date: 11/03/2023
Hi ****, I have left a couple of messages for you and have sent you an email but have not heard back from you.You purchased our product back on June 11th ***** and we have not heard from you since a refund was issued on July 14th, ************************************************************************************************ nor do we have an eBook. We take our customers satisfaction seriously and hope you will reach back out to us. You have my direct number. Thank you.Review fromROSE L
Date: 10/11/2023
5 starsROSE L
Date: 10/11/2023
Finally A Product That Works!I've tried more "anti-aging" products than I care to admit. What I really like about DNA Complex is that it delivers on its promise. I can feel immediate tightening under my eyes and my other problem areas such as the lines in my forehead and crow's feet. I've been using it for about three months now, and I'm seeing some lasting improvements. In fact, I got together with some girlfriends I hadn't seen in a while recently and they said they really noticed a difference and wanted to know my secret. I love that!Thank you!**** LThe Sera Labs, Inc.
Date: 10/12/2023
We're so glad you're enjoying our DNA Complex. I see that you have the monthly subscription, which is great way to save on money as well. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.Best regards, Sera LabsReview fromJoanna M
Date: 10/10/2023
5 starsJoanna M
Date: 10/10/2023
***** recommend the dna complex for me and it has been amazing. My fine line and wrinkles are completely diminished and my under eye bags are looking so much better. I dont think I can live with out this product now. Definitely a great product to try. Thank you!!The Sera Labs, Inc.
Date: 10/12/2023
We're so glad you're enjoying our wonderful DNA Complex. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience!Best regards,Sera LabsReview fromClaudia K
Date: 10/10/2023
5 starsClaudia K
Date: 10/10/2023
I have an aversion to needles, so unlike a lot of my friends of a certain age (ha, ha), I refuse to get injections. Ive been searching for an all-natural alternative and, after trying many different supposedly miracle products have found the answer. Its called DNA Complex. From the first time I tried it, I could feel a kind of tightening, tingling feeling under my eyes and on the sides of the eyes where my squint lines are. I noticed a reduction in these wrinkles within minutes. Now I use the product daily and I really notice a difference with not only the wrinkles under and around the eyes, but also far less puffiness beneath the eyes. Give this a shotits worth every *****!The Sera Labs, Inc.
Date: 10/16/2023
*******,We're so glad you're enjoying our DNA Complex. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.Best regards,Sera LabsReview fromTatyana K
Date: 09/14/2023
5 starsTatyana K
Date: 09/14/2023
Ive tried other brands. This product performs as advertised. No dry white areas after application. It works quickly.I cant imagine what you wouldnt be happy with on this one. Give it a try!The Sera Labs, Inc.
Date: 09/20/2023
*******,We're so glad you're enjoying our DNA Complex. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.Best regards,Sera LabsReview fromAlana M
Date: 09/13/2023
5 starsAlana M
Date: 09/13/2023
OMG Revolution Skincare Suite Rocks This is a must for anyone looking for great skin care! Not only are the products plant-based and alcohol-free but are AFFORDABLE.Ive been using these products for a few months, and I can say my skin is looking so much more even and vibrant . The six products are a delight to use, all absorbing quickly and cleanly. The face wash is amazing and doesnt dry my skin out. The toner is so refreshing and love the smell but not overpowering. I have finally found a line I can trust and that works!The Sera Labs, Inc.
Date: 09/14/2023
Hi *****,We're so glad you're enjoying our Revolution Skincare Suite. I see that you have the monthly subscription, which is great way to save on money as well. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience. Best regards,Sera LabsReview frombrianna m
Date: 09/13/2023
5 starsbrianna m
Date: 09/13/2023
******* Kidmans Nighttime Routine Is a must HAVE!!!!This bundle is my absolute favorite! It has the foaming cleanser, eye serum and moisturizer.The cleanser is gentle and leaves my skin clean and calm. The Adoring Eye Serum absorbs quickly and reduces puffiness and brightens my under eyes. Freedom Moisturizer has increased the elasticity and firmness of my skin. I use this bundle day and night!! The products are plant based and have clean ingredients. Best of all, you cant get these kinds of products for this price anywhere else, and with the results I have seen - amazing! Way to go ***************** you are stunning.The Sera Labs, Inc.
Date: 09/14/2023
*******,We're so glad you're enjoying ******************************* Nighttime Routine. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience, We also couldn't agree with you more - ****** is stunning. Best regards,Sera LabsReview fromKayla C
Date: 08/30/2023
5 starsKayla C
Date: 08/30/2023
I spoke with ***** today in **************** who was extremely professional, courteous and answered all my questions. Hard to find good customer service and ********************** has it.The Sera Labs, Inc.
Date: 08/31/2023
Thank you so much for taking the time to let us know about your positive personal experience. We love to hear such wonderful feedback.Best regards,Sera LabsReview fromPeggy H
Date: 08/11/2023
1 starPeggy H
Date: 08/11/2023
My order was short by one container. It appeared that the package was tampered with. I called as soon as I received it and they still have not resolved the issue by crediting my account or sending me another container. I will not be ordering from them again ************The Sera Labs, Inc.
Date: 08/15/2023
*****,
Thank you for taking my call today. Your credit card was been refunded and I apologize for the delay. We take our customers satisfaction seriously, and are continually working on ways to improve our customer care. I hope we can earn you back as our customer.
Thank you,
**********;
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