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Business Profile

Health and Wellness

The Sera Labs, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Reviews

Customer Review Ratings

2.37/5 stars

Average of 35 Customer Reviews

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Review Details

  • Review fromRebecca O

    Date: 07/27/2023

    5 stars

    Rebecca O

    Date: 07/27/2023

    Wonderful product! Cracked Heel Souffl I love Cracked Heel Souffle and use it daily. It smells great, it goes on smoothly, and it makes my feet feel terrific. It helps with rough or calloused skin and absorbs quickly, and it never feels greasy.This is the best foot moisturizer I've ever found! Another excellent product from Sera Labs!

    The Sera Labs, Inc.

    Date: 07/28/2023

    We're so glad you're enjoying our Cracked Heel Souffl. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.
    Best regards
  • Review fromNatalie M

    Date: 07/14/2023

    5 stars

    Natalie M

    Date: 07/14/2023

    Adoring is Adoring!!! I have the monthly subscription for Adoring Eye Serum, and I just love this product. It has helped diminish the look of my fine lines and wrinkles.It is improving my puffiness and has tightened my skin. If your skin needs a little TLC this is a must have. On another note, I went out of state for a few months and contacted their **************** and ******* was able to immediately stop my subscription, until I returned. Easy ordering, easy process and easy decision to keep on using. You will adore Adoring just like me.

    The Sera Labs, Inc.

    Date: 07/17/2023

    We're so glad you're enjoying Adoring Eye Serum. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience, especially about our **************** Team!
    Best regards,
    Sera Labs
  • Review fromAlex M

    Date: 07/13/2023

    5 stars

    Alex M

    Date: 07/13/2023

    DNA COMPLEX - Instant Face Lift I love that it not only works instantly but accumulates over time.Feels great on the skin and didnt leave any white residue, like all the other under eye products I have tried. I have been recommending this to all my friends and family.

    The Sera Labs, Inc.

    Date: 07/17/2023

    We're so glad you're enjoying our wonderful DNA Complex. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience!

    Best regards,
    Sera Labs

  • Review fromLori K

    Date: 07/13/2023

    5 stars

    Lori K

    Date: 07/13/2023

    Love the Results. My Fine lines and puffiness around my eyes are noticeably reduced. This is a must try.When I originally ordered I messed up with my address. I called customer service, and they updated my mistake immediately.

    The Sera Labs, Inc.

    Date: 07/17/2023

    Hi ****, I see that you have been purchasing the *** Complex for the last couple of months. We're so glad you're enjoying it. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience, especially about our **************** Team!

    Best regards,
    Sera Labs                                                                                                                                                    

  • Review fromDana H

    Date: 07/13/2023

    5 stars

    Dana H

    Date: 07/13/2023

    Great product and fast delivery! Ive been using this product for a few weeks now and my spots have started to fade , especially turning 50 I would like to start taking better care of my skin. It also has help moisturize my dry skin on my face. Highly recommend.

    The Sera Labs, Inc.

    Date: 07/17/2023

    We're so glad you're enjoying our wonderful Gleaming Brightener. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience!
    Best regards,
    Sera Labs
  • Review fromPatricia R

    Date: 05/09/2023

    1 star

    Patricia R

    Date: 05/09/2023

    **************** email comes back as delivery failure. All emails come back as delivery failure. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM. BEWARE

    The Sera Labs, Inc.

    Date: 08/31/2023

    Hi *****, I emailed you at the email you gave for this review and have still not received a response from you or show you have ever ordered from us. You can reach us at ********************************************* or call us at ************ or (Monday - Friday, 9AM - 5PM Eastern Time).Thank you
  • Review fromDenise c

    Date: 04/06/2023

    1 star
    Total scam. Said my next payment was due, I always pay in full and the couldnt tell me what for! ***** caught on before I did and cancelled my credit card.
  • Review fromDenise S

    Date: 03/30/2023

    1 star
    Horrible product, Horrible return policy. I be embarrassed if I were ********************
  • Review fromLo B

    Date: 03/17/2023

    1 star
    This company is certainly a scam! I purchased 2 products one of which was unsealed and obviously opened because the jar was less than half full! I couldnt get through by phone, nor their website because 2 days after receiving they dont have my purchase information. I paid through PayPal and hope they can help. Do not purchase from this so-called company!
  • Review fromChristopher B

    Date: 02/22/2023

    1 star
    I ordered jars of this product to help with my Tinnitus on the premise that there was a money back guarantee. After taking them for a month, there's absolutely no difference in my symptoms. When I tried to return the product to get my money back, I was told I could only return the unopened product for a refund. How are you supposed to try it for 30 days if they will only refund on unopened product. The shark tank bull***t is just that. SCAM - SCAM - SCAM This is nothing short of stealing. Someone needs to start a class action lawsuit. This can't be legal.

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