Business ProfileforThe Standard Design Group Nurseries

On December 29th I met with a designer to discuss installing privacy ****** and a fountain in my back yard. The designer went over what his suggestions would be and had me place a deposit through a 3rd party loan vendor, GreenSky, in the amount of $10,000 in order to secure my place on their schedule for February. I was told the full proposal and costs would be forthcoming. I followed up three times for the proposal which was provided by email on January 23rd in the form of an invoice. The invoice covered more than the discussed plan, the incorrect plants, and had no place for me to approve or agree. I requested an updated version with the cost of my HOA approved plant and photos of the hedge plants they had to verify size and decide between two HOA approved options. I did not receive them. Given the lapse in communication and time, I requested the loan amount be refunded in full to finalize and go over the costs. Currently, the designer is refusing to take me off of the schedule and refund the deposit to the third party agency and has since ceased responding to my messages. I have discovered the third party lender has prior lawsuits for lending without approval and a pending lawsuit for predatory lending practices and hidden fees. I am seeking a refund of the deposit to the lending party, GreenSky.