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Find a Location

EmergencyKits.com has 1 locations, listed below.

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    Business ProfileforEmergencyKits.com

    Safety Consultants
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/17/2010

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Essential Packs provides individuals, businesses, organizations, and governments with fully-equipped emergency preparedness kits and supplies.

    Business Details

    Location of This Business
    775 Cochran St Ste F, Simi Valley, CA 93065-1979
    BBB File Opened:
    11/15/2010
    Years in Business:
    15
    Business Started:
    2/20/2009
    Business Started Locally:
    2/20/2009
    Business Incorporated:
    10/27/2009
    Accredited Since:
    11/17/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Hours of Operation

    Primary

    M:
    9:00 AM - 4:00 PM
    T:
    9:00 AM - 4:00 PM
    W:
    9:00 AM - 4:00 PM
    Th:
    9:00 AM - 4:00 PM
    F:
    9:00 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. James Shea, Customer Service Representative
    Contact Information

    Principal

    • Mr. James Shea, Customer Service Representative

    Customer Contact

    • Mr. James Shea, Customer Service Representative
    Additional Contact Information

    Fax Numbers

    • (805) 522-7434
      Primary Fax

    Email Addresses

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2022

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I placed an order with this company for some Potassium Iodide tablets. The company informed me that they might ship a week late. It has now been 3 months and they refuse to answer any questions about the order. Within that time I have purchased a new home and I asked to update my shipping address if they ever were to package the order. I still have not received a single response to either the status of the order or my updated shipping address.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    George S.

    1 star

    06/03/2022

    Ordered Iosat pills 3/9/22 and told they are in stock and shipping in 2-3 weeks. They charged me on 3/9. 80 days later, no update since April, no communication on ETA since then, and still nothing shipped. My order on their website still says shipping at the end of March. They are still advertising the pills when they know they do not have them and cannot readily get them. They take orders and charge customers hoping they can get the stock in the future sometime. Dishonest company. Terrible customer service. Stay away. Total scam. Don't advertise and sell what you don't have. I'd give zero stars but they won't let me.

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