Business Profile
Online Retailer
Electro WidgetReviews
28 Customer Reviews
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Review from David w
1 star08/16/2024
The company continues you randomly charge my card and refuses to stop saying we believe you will enjoy our product so we have not canceled. Multiple charges for different amounts and never the product that was advertised.Review from Noelle M
1 star06/18/2024
If I could do zero stars I would. All I ordered was a tactical flashlight but I never received it! Then I get a call from my bank's fraudulent department about 4 transactions that happened on the 17th of June in the amount of $58.04. Four times in one day! That is absolutely ridiculous! I never signed up for any subscriptions or any memberships. I was only to pay for shipping. I am demanding ALL my money back from ALL 4 transactions on my account.
Electro Widget Response
07/08/2024
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on June 07, 2024, **************** placed an order for our Hydro Water bottle where she paid $9.95 for shipping. I also see a charge for $39.95 for our membership which **************** emailed into our customer service and was fully refunded for that charge. 06/26/2024 12:57am - Refunded - $39.95, I have also issued a refund for the charge of $9.95 07/08/2024 03:52pm - Refunded - $9.95 Trans-ID: ****************** can take up to 3-10 business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer SupportReview from Ingrid A
1 star04/01/2024
I purchased a cat toy a couple of months ago. Now I see that I have a $39.95 charge for something I didn't request.I would like a refund for $39.95 and stop any future chargesElectro Widget Response
04/15/2024
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on February 28, 2024 an attept to place an order for Wittle Fishies, the order never went through. The charge amount was $4.95 we show this declined. The error was: Declined by Payment Gateway (The credit card number is invalid.). If ************ was billed under other information, we would need the information the account is under for further assistance. As of right now, we only show one attempt for $4.95 on February 28, 2024.We hope this helps clarify any misunderstanding caused.Kindest Regards,Customer SupportReview from Carol H.
1 star03/16/2024
I wound up thinking I was buying a small toy from **************, but when I looked at my credit card statement later I found an additional $39.95 charge from **************, but without identifying a reason for the charge. I also paid $4.95 for the "small toy", thinking I was getting a small toy like a wiggle fish for a cat, but when I didn't receive anything from ************** I started checking out possible scams. Now I know that they weren't honest in their request for money. So I would like to get $44.90 back from them to reimburse me for my out of pocket money that they conned me out of: for the unknown $39.95 charge and the $4.95 cost for the nonexistent wiggle toy.Electro Widget Response
03/20/2024
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on February 21, 2024, ******************** ordered the Wittle Fishies, on that same day an offer for our monthly membership program was offered. ******************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. We do not show any contact with our company. We have cancelled out the account at this time and processed a courtesy refund.The confirmation of cancellation is C- *****. 03/20/2024 09:52am - Refunded - $58.04 Trans-ID: **************/20/2024 09:52am - Refunded - $58.04 Trans-ID: *********** Refunds can take up to 3-10 business days to reflect on the account.We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer SupportReview from Larissa A
1 star03/07/2024
ELECTRO WIDGET...To whom it may concern....I have no clue who or what this is. I never ordered anything off of here. Never seen or heard of it. YOU SAY I ORDERED SOMETHING BUT I DIDN'T. I NEVER RECEIVED ANYTHING!!!! So how did I order something. I WANT MY MONEY OF $58.04 BACK ASAP!!!! AND YOU BETTER NOT EVER TAKE ANYTHING ELSE OUT OF MY ACCOUNT!! All the reviews says you have done this to countless people. I cant afford to order anything. I can barely afford to live. I WANT ALL MONEY RETURNED OF $58.04 AND REMOVED OFF ANY SUBSCRIPTION ASAP!Electro Widget Response
03/20/2024
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show ******************** called into our customer support March 08 and March 11, 2024 and was fully cancelled out and issued full refunds on those days.03/08/2024 04:01pm - Refunded - $58.04 Trans-ID: *************/08/2024 04:01pm - Refunded - $58.04 Trans-ID: 0 03/08/2024 04:01pm - Refunded - $4.95 Trans-ID: ********** Refunds can take up to 3-10 business days to reflect on the account.We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer SupportReview from Sharon P
1 star02/15/2024
I'm discussed by the way you do business!!taking advantage of people!!how dare you!!! I am furious and want my money returned!!I a charge of $58.04 and $4.95 !!! I want my money back since I didn't authorize this transaction!!!Electro Widget Response
02/20/2024
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on February 14, **** ************ placed an order for Wittle Fishies, on that same day an offer for our monthly membership program was offered. ************ would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. We do not show any contact with our company. We have cancelled out the account at this time and processed a courtesy refund. 02/20/**** 01:25pm - Refunded - $58.04 Trans-ID: **************/20/**** 01:25pm - Refunded - $4.95 Trans-ID: *********** The confirmation of cancelation is C - *****. Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer SupportReview from Howard T
1 star10/14/2023
A total Scam. Supposedly, I have digital access to something I never received access to after purchasing a **** tactical flashlight.This company is unworthy of one star!Electro Widget Response
10/24/2023
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on July 13, 2023, **************** ordered the Night Storm Tactical Flashlight, on that same day an offer for our monthly membership program was offered. **************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. On October 14, 2023, **************** reached out to our customer service and her account was cancelled and a full refund processed at that time. The confirmation of cancellation is C- *******. We have gone ahead and issued the remainder of the refunds as well. Refunds can take up to **** business days to reflect on the **********/14/2023 01:12pm - Refunded - $39.95 Trans-ID: **************/24/2023 09:53am - Refunded - $39.95 Trans-ID: ******* 10/24/2023 09:53am - Refunded - $39.94 Trans-ID: **************/24/2023 09:53am - Refunded - $0.01 Trans-ID: *********** We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer SupportElectro Widget Response
10/24/2023
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on July 13, 2023, **************** ordered the Night Storm Tactical Flashlight, on that same day an offer for our monthly membership program was offered. **************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. On October 14, 2023, **************** reached out to our customer service and her account was cancelled and a full refund processed at that time. The confirmation of cancellation is C- *******. We have gone ahead and issued the remainder of the refunds as well. Refunds can take up to **** business days to reflect on the **********/14/2023 01:12pm - Refunded - $39.95 Trans-ID: **************/24/2023 09:53am - Refunded - $39.95 Trans-ID: ******* 10/24/2023 09:53am - Refunded - $39.94 Trans-ID: **************/24/2023 09:53am - Refunded - $0.01 Trans-ID: *********** We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer SupportReview from Amanda P
1 star10/06/2023
Who are you and why are you charging my card *****? I want a refund immediately! Whatever you did to charge my card is sneaky, grimy and I need my money back asap. I didn't intend to be signing up for any random monthly plans if I made a 1 time purchase, and you know it. I don't even know who you are. I want a refund and I want to be removed from any membership you have me in.Electro Widget Response
10/24/2023
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on September 02, 2023, ************************ ordered the LED Charging Cable, on that same day an offer for our monthly membership program was offered. ************************ would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. We do not show any contact with our company. We have cancelled out the account at this time and processed a courtesy refund.The confirmation of cancellation is C-*******. 10/24/2023 09:48am - Refunded - $39.95 Trans-ID: ***********. Refunds can take up to **** business days to reflect on the account.We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer SupportElectro Widget Response
10/24/2023
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on September 02, 2023, ************************ ordered the LED Charging Cable, on that same day an offer for our monthly membership program was offered. ************************ would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. We do not show any contact with our company. We have cancelled out the account at this time and processed a courtesy refund.The confirmation of cancellation is C-*******. 10/24/2023 09:48am - Refunded - $39.95 Trans-ID: ***********. Refunds can take up to **** business days to reflect on the account.We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer SupportReview from Jeanette G
1 star08/24/2023
The cats hate the fish toy! I was charged 3 times the price of the fish toy for shipping and now they are charging me $39.95 every month for what? I haven't asked for anything else and I did not check any boxes for anything else. How do I get this stopped? Sincerely from *****************************.Electro Widget Response
08/29/2023
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on May 23, 2023, **************** ordered the Flying Fishie Pet Toy, on that same day an offer for our monthly membership program was offered. **************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. We do not show any contact with our company. I have cancelled the account, the confirmation is C- *******. I have also processed a refund on the charges as a courtesy.08/29/2023 12:06pm - Refunded - $39.95 Trans-ID: **************/29/2023 12:06pm - Refunded - $39.94 Trans-ID: **************/29/2023 12:06pm - Refunded - $0.01 Trans-ID: **************/29/2023 12:06pm - Refunded - $39.93 Trans-ID: **************/29/2023 12:07pm - Refunded - $0.02 Trans-ID: *********** Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer SupportReview from Kristine M
1 star08/24/2023
I've been charged $39.95 since May and I have no idea why. Didn't realize until I downloaded the new Direct Express prepaid Mastercard from disability application from ****** playstore. Why?...I'd like my total of $119.85 refunded to my new card since I had to report the theft. I didn't give permission to give ANYONE permission to charge my card.Sincerely,********Electro Widget Response
08/29/2023
To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on May 10, 2023, Ms. ***** ordered the LED Charging Cable, on that same day an offer for our monthly membership program was offered. Ms. ***** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. We do not show any contact with our company. I have cancelled the account, the confirmation is C- *******. I have also processed a refund on the charges as a courtesy.08/29/2023 12:01pm - Refunded - $0.01 Trans-ID: **************/29/2023 12:01pm - Refunded - $39.94 Trans-ID: **************/29/2023 12:00pm - Refunded - $39.95 Trans-ID: *********** The other charge from 08/10/2023 02:46 PM we show as declined.Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer Support
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