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          Find a Location

          Secure Data Recovery Services has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileSecure Data Recovery Services

            Data Recovery
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            625 Fair Oaks Ave Ste 326

            South Pasadena, CA 91030-2630

            Get Directions
            Visit Website
            (323) 944-0822

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            Customer Reviews

            4.95/5

            Average of 1,147 Customer Reviews

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            Customer Complaints

            29 complaints closed in last 3 years

            7 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/26/2011

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Data retrieval from computer and mobile devices, with data restored onto a secure storage media.

            Products & Services

            Data recovery from hard drives, RAID arrays and mobile devices.

            Business Details

            This is a multi-location business.

            Find a Location

            Secure Data Recovery Services has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              625 Fair Oaks Ave Ste 326, South Pasadena, CA 91030-2630
              Years in Business:
              17
              Business Started:
              1/4/2007
              Business Incorporated:
              1/4/2007
              Accredited Since:
              5/26/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • World Acceptance Group, Corp.
              Business Management
              • Mr. Kyle Crawford, Customer Service Manager
              Contact Information

              Customer Contact

              • Mr. Dmitri Kardashev, Founder
              • Mr. Kyle Crawford, Customer Service Manager
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              29 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/15/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              The company has stopped communicating with us and has not provide an update on sending us our family members external hard drive back to us. It appears that they have stolen our item and in their disclaimer it says that they will discard media after 30 days if they don't hear a response and they charge shipping costs if you decline their services but that information is not out forth for customers. I have been emailing multiple time's and have received no reply. They only wanted us to send in the correct hard drive as we accidentally sent in our family members but they did not provide any further information on the current one they had. There have been other ****** reviews that expressed lack of communication.
              Read More
              Read 28 More Complaints

              Customer Reviews

              1,147 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Leah G

              07/09/2024

              ******** was a lifesaver! He expertly helped me recover my lost data with ease. Communication was top. Whenever we spoke or corresponded via email he was always very patient, clear, transparent and accomodating with my needs. He gave me as much time as I needed to feel safe and secure with my valuable data. I highly recommend their service. Very reliable and trustworthy.
              Read 1146 More Customer Reviews

              Local BBB

              BBB of Los Angeles & Silicon Valley

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              BBB Reports On

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