Business ProfileforOoma, Inc.

7-2023 contacted Ooma was told I needed to get a temp phone #& when my #was approved to be ported out that the temp # would be canceled.July Aug Sep 2023 I was billed $7.06 basic plan for 1 line then Oct 23 thru present 7/24 I was billed *****. In Aug 23 I called to verify the 424 temp # was removed and was told yes.My sister's card was on my record so I never saw the charges, then 7.12 I get a call saying I owe money I called ooma ****** 7.14.23 1.49 pm said I have 2 premium lines I freaked asked why as the temp was canceled in Aug 23 and in Aug and Sep 23 I was only billed for 1 line.He said ooms gave me 3 free months of premium pckg. & then billed the card monthly for the package I told him I never requested any such package he said I never called to cancel the package. I never ordered any package so how would I know to cancel fuhermore my phone has not worked told them to check activity no incoming or outgoing so they r billing me for what service ?10 months I was billed for 2 lines that I don't have and the temp 424 number I called and canceled Aug 23. Premium package on 2 lines that I don't have and have NEVER used. **** the act supervisor offered 6 month credit of the difference yet I will billed for 10 months. This is shade they somehow added a extra package to get more money and they added a 2nd line in Oct 23 again July Aug Sep 23 I was billed for 1 standard line.This is shameless it's fraud and the cancelation had to be done cos I was billed 1 line until Oct 2023 then all the sudden they billed 2 lines. Since the charges were not on my card zi did not find the issue until Ooma called I expect a refund for the ********************************************************** used no service was provided again check the records. This is unprofessional & unethical it's fraud.Months disputing Oct Nov Dec 2023 & Jan to July 24 $181.58 2 Premier lines were charged instead of 1 standard line at $7.06 $110.98 refund is owed to me for over charging.