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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

New Car Dealers

DCH Chrysler Dodge Jeep Ram of Temecula

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Nicholas G

    Date: 08/02/2024

    Horrendous communication, I booked an appointment for a service issue. I left my vehicle on Wednesday morning at 8 am, it wa snot assigned a technician until Friday afternoon. The new manager has too many people booked and the turn around time is at minimum 48 hours I was told. Rude customer service. Overcharging for oil changes. My lifeline is my vehicle and there concern or regard for it getting returned as fast as possible to me was Zero.

  • Frederick S

    Date: 06/08/2024

    BEWARE!!!! I REPEAT BEWARE!!!! Dont Go to This Dealership!! my name is *****************************, I have 2022 Dodge Challenger. My car was overheating so I took it to the Dodge dealership. *****! Was Super Rude.I Honestly Dont know how he is still working there..I told him my vehicle should be under warranty and I should be covered.. he said he will see what he can figure out. He set me up with a loaner vehicle for 30$ a Day. One week later. He still doesnt know whats wrong with it. The second week Im calling nonstop to find out ***** went on Vacation for a whole week!! Great ***************** No warning no friendly fyi nothing! A week later after ***** returns from his vacation, he lets me know hes still trying to figure out whats going on with my vehicle. I then told him I have the Rental still! He told me I wouldnt have you pay all that Dont worry about the Rental Fee ima make it right! I said okay fine..They Held My Car Hostage for 2 MONTHS!!!! Then on Top of That ***** calls me to tell me my vehicle is ready, but I owe 2 MONTHS pay for the car Rental!! I called the manger ********************* and explained the whole situation to him. He then told me I will have to call his manager *******************. I called and he wasnt as understanding. The Dodge dealership had my vehicle, a total of 2 MONTHS!! I was under warranty but they held my car 65 DAYS and Made me Pay the Rental Fee! Im also paying a car note 2 Months for my car that I wasnt Even driving. I will NEVER GO BACK TO THIS DEALERSHIP!!! This Will BE THE LAST PLACE IN H*** I Would EVER Go Or Even recommend a Soul To! Corporate will here about this too! This Dealership is Trash!!! Straight ********* ********** is ********* & Garbage ***************** At the end **** the Manager could ONLY!! Cut my rental bill in half so I ended up paying *****!!!!!!! FOR A RENTAL!!! When I was Covered for my vehicles warranty, they kept my car 65 DAYS!!! So they can run up a rental Fee! BEWARE!! DONT GO TO THIS DEALERSHIP!!!!!!!

DCH Chrysler Dodge Jeep Ram of Temecula is NOT a BBB Accredited Business.

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