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Find a Location

Brand Source has 1 locations, listed below.

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    Business ProfileforBrand Source

    General Merchandise

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers appliance, electronics and furniture services. 

    Business Details

    Location of This Business
    17542 E 17th St #250, Tustin, CA 92780
    BBB File Opened:
    8/4/2015
    Years in Business:
    48
    Business Started:
    9/23/1975
    Business Incorporated:
    9/23/1975
    Type of Entity:
    Corporation
    Alternate Business Name
    • Associated Volume Buyers Inc ACC
    Additional Contact Information

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Purchased 4 appliances from a local store, submitted the $400 rebate in November of 2023, and it is approved through this company, and after calling a few times they now say rebate will get near March of ****. This is rediculous and a scam of this company just holding onto the money due to consumers when they make a purchase related to appliance rebates. It is an easy way for the company to hold money in their interest bearing accounts to make money, than tell a customer they are backed up. With the electronic age, money can be transferred, etc. within a day or two. Amazon returns money quickly, etc. so not sure how this company cannot issue the rebate money due to us quickly. I assume I will get my rebate sometime in **** but waiting 3-4 months seems not even legal.

    Customer Reviews

    21 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kyle F

    1 star

    07/08/2024

    Ive made a year worth of 100$ payments on 2 grand worth of appliances. Last two months i even upped it to 250$ , i still have to pay off 1700$ on this credit card. This is the worst mistake i have ever made but as a 21 year old with no option i had no choice. Absolute robbery and just a complete scam of a company. At this point id rather not pay the card off to not give them even more money in interest. Terrible.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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