Fence Repair
OT Gates and Fence RepairThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
03/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired **** ******* (aka: ****), owner of OT Gates and Fence Repair on 1/12/22 to complete a scope of work for my front yard for a sum of $****** dollars. Work was to include a skim coat to existing stucco for the front of the home, removal of saltillo tile stairs and then built to code with 6x6 tiles inset into the concrete risers, and a retaining wall and pillars to accommodate pedestrian gates and a driveway gate. As of 2/3/2022, I have paid $****** of my contract, plus $***** for electrical work, plus $***** for an intercom camera (that should have cost $*****). They poured my stairs incorrectly and not to code. Stairs do not accommodate for 6x6 tiles (as listed in the contract), they are poured too short (dangerous and not to code) and need to be ripped out. The skim coat isn't finished and what has been done is poorly applied (blue tape and cracking), the retaining wall they put up was built in the wrong place, the electrical (that is not complete), was put in the wrong place and needs to ripped up and repositioned from concrete. This contractor took a job that was out of scope of expertise ( I have now found out). After the first week, they have had only one or two employees working each day. I am now 7 weeks in, out $****** dollars and all I have is 4 pillars, partial skim coated walls, stairs that need to be ripped out and dangerous electrical work. **** and his workers are incapable of completing this job, as his work thus far has been terrible. I asked **** for $****** back from the $****** that I have paid him. I also asked for HALF, of my electrical payment back, $***** dollars. **** tells me I owe him money and he's going to put a lien on my home. Also, when we tried to have a meeting this past Monday to discuss, he showed up to my home with two other contractors, UNANNOUNCED! **** is a scary individual and I fear retaliation.
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BBB Rating & Accreditation
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.