Business ProfileforKeyes Chevrolet

The week of 3/25/-3/28/2024, I came across a 2014 Jeep Grand Cherokee Laredo being advertised on autotrader.com for $13,995 with 110K miles. ************* I did not get to save the listing or take a screenshot. 3/29 I called ***** of *** Nuys to ask about the vehicle which they said was still available so we decided to go. There we met with **** as our salesman. We test drove the car, it sounded great, had no lights on or any crazy damage. After negotiating for 4 hours with ****, we agreed to $450 a month for 36 months and then met **** in the finance office to sign paperwork. Here we learned the car was actually $14,500. The vehicle came with optional add ons which **** said were in fact not optional which in turn came out to a grand total of $31,997.60 with taxes, fees and interest, including our $5k down payment. Our payments would not be for 36 months but rather 48 months. We were not happy at all and **** said that it was because i was self employed and that he would have to jump through hoops trying to get a better deal for us. He said that we can always pay towards the principal of the amount financed to pay less interest. We agreed to sign the papers and that we would just work harder to pay it off sooner. We went home to review the papers and it went from 48 months to 60 months of financing. On 4/12 the car over heated. 4/13 we had it towed to the dealer. We did not hear from the dealer for 3 days and after various calls on 4/16, we finally heard back and they said the car was good. They said they flushed the cooling system but no paperwork shown. 4/19 **** called and said they did not calculate taxes correctly and we had to sign again. On our way on 4/23 the car over heated again and was towed to the dealer. 4/27 they called us to come in and we were told the car was irreparable. We had no choice but to lease a 2024 ***** CRV. Paid another $400 to lease it. 5/18 we got called to fix taxes again. We did not want to do business anymore but had no choice.