163 Customer Reviews
Review from Eric L
5 stars08/01/2024
They were great, anybody who picked up for the previous person picked up right where they left off. Good communication I had a very stress-free experience. Everything went on the exact timeline that they said it would. I would 100% use them again.Review from Patricia M
1 star07/16/2024
I was approved for the amount I needed but everything I had a question they had to call me back. it happened 6 times. Needless to say I changed my mind before the loan was final & loanmart knew I was within the time frame of canceling my contract. instead of canceling it, they put the loan thru for funding AFTER I made my request known to 6of there customer service reps. I had to contact a lawyer who is as we speak is taking care of this. After receiving the funds I sent the funds back **************** wanted more money than I had to recind the loan. I've contacted the Federal Trade Commision to report this Company and/or its affiliates to them for investigation. My emails to this Company clearly state I talked to 6 of there people & all they did was pass me to the next service rep. **** is not amusing at all. **** is the next thing behind a scam. To go against what a customer wants & take there request as if it was nothing then make them committed to a car loan that was not finalized is against the law. I plan on getting justice doing the right thing & knowing how this Company is all together a horrible place that lacks honesty & respect for there customers. Period
LoanMart Response
07/19/2024
******************:Thank you for taking the time to express your experience. The claims you have made are not correct. In addition, when you were allowed to rescind the loan past what is normally allowed, you kept some of the funds and returned less than the original amount given to you. Our records do not reflect that you requested to cancel the loan application at any time.Review from Tawanda M
5 stars07/11/2024
I had the pleasure of working with *****, she was always professional and maintained constant communication with me. Very responsive when I had any questions. It was a pleasure to work with her.Review from Nanette E
5 stars07/01/2024
*********************** at Choice Cash/Loan Mart were able to asset me with a financial emergency in a courteous and timely manner. They were a pleasure to work with and went above and beyond to explain everything involved and to ensure that I was well taken care of. I highly recommend them.Sincerely,*****************************Review from Joyce T
5 stars06/28/2024
I am beyond happy with the excellent service I received. Very patient people and took the time to answer questions till I understood.LoanMart Response
07/01/2024
Thank you for the 5 star review! Its always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We have worked hard to establish an outstanding reputation for quality service. We truly appreciate your business and look forward to serving you again.Review from Terry P
1 star06/10/2024
Disparage DHS id that's accurate for real id of 23 states. This said the eco systems of not ******Review from Monica C
5 stars05/09/2024
Super friendly and trysting , your money is guaranteed and paperwork work is done in correct wayLoanMart Response
05/10/2024
Thank you for the 5 star review! Were happy to hear that you had a positive experience with us. We truly appreciate your business and look forward to serving you again.Review from SUZETTE T
1 star04/19/2024
This is bad please don't take this loan i wish i new about reviews before i took this out stay away is all i can sayLoanMart Response
04/25/2024
****************:We appreciate you taking the time to review your experience with ChoiceCash. We are sorry to hear that you have not had a great experience. While we cannot speak about specifics of the status and history of your account on this public forum, we would gladly respond to any inquiries you may have. Therefore, if you wish to discuss this matter further, please contact the ********************* at ************************************** Thanks again for sharing your feedback.Review from Matt C
1 star04/15/2024
So i took out a loan with them and yes i know that it was a very high interest title loan. they were unwilling to help when i need a few days to make a payment, would just threaten repossession if you asked for an extension, even thought the statue of repossession in my state is clear that you have to be 60 days late on a payment. I was asking for a week. I would never do business with these people again. BEWARE this is predatory lending at its most wicked.LoanMart Response
04/26/2024
Hi *******, thank you for taking the time to leave a review. We regret to hear that you weren't 100$ satisfied with the process and are sorry to hear about your frustration as our aim is to make the ChoiceCash process transparent and easy from start to finish. Thank you again for sharing your feedback.Review from Lisa F
5 stars03/08/2024
Very nice staff. I had a lot of problems with sending info and they were very patient and helpful. I received my money promptly. Excellent people to work with.
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