ComplaintsforPlaya Beauty
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Complaint Details
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Initial Complaint
09/06/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Playa Beauty has refused to ship my order. It has been over one month since purchased. Playa has not provided a reason for not shipping nor have they provided a resolution. This is theft since the product was purchased but never delivered. Every time I have contacted Playa asking for a status update I get a different answer and they think it's funny that the order has not been shipped. Please note that I have provided the correct address and when I filed this complaint last week the BBB said Playa was out of business...Playa is not out of business. I do not want a refund...I want the product that was purchased.Initial Complaint
09/01/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Playa has refused to send the purchased product. It is approaching one month since purchase. Playa has not offered any reason as to why they will not ship the product other than they are busy. Playa has no problems taking my money but will not ship the product. I have asked Playa in excess of three times why they have not shipped the purchased product and have received different answers but none of which state why they have not shipped the product. I would the like product to be shipped immediately.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Venice, CA 90291-3745
Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.