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Business Profile

Fire and Water Damage Restoration

CRDN of Ventura, Santa Barbara & San Luis Obispo Counties

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fire and Water Damage Restoration.

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1 Customer Reviews

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  • Review from David C

    1 star

    07/03/2023

    I am a victim of crdn restoration unlawful policies and procedures. On 5/8/2023 my insurance company hired crdn restoration to dry clean some clothes and comforter sets that I suffered water and smoke damages due to a fire in my next door neighbor apartment. My insurance company has paid them $2600 which is what they requested. However CRDN restoration is still holding my belongings hostage, because they say that I still owe a $250 deductible. My insurance company told the general manager ( Kristy Wade) that they waived the deductible fees. But Ms. Wade is still holding my belongings. The only thing I get from her are text messages apologizing and promising to return my belongings. Now when I reach to Ms Wade personally to try to discuss a possible compromise, she refuses to answer the phone. They have been paid the money for dry cleaning my belongings and they still refuse to return my belongings. I am disabled and I have been wearing the same clothes since 5/8/23. I need some assistance legally in this matter. I would NEVER RECOMMEND THIS company to anybody, I find them to be crooked and they discriminate against disabled people and people of color.

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