We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Health and Wellness

RKM Aesthetics & Wellness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Eli P

    Date: 04/14/2023

    I contacted this office as a new patient to make an appt to see the Dr for a physical. First issue was the office staff I spoke with said I couldn't schedule a physical for my first appt since the Dr not having any availability for it for some time, but I was able to at least schedule an initial appt so I could get my existing prescription renewed. I called the office about a day after sending my paperwork to confirm it was received & we scheduled an appt for about 3 days later for this initial visit and I requested leave from my job since it was an afternoon appt. I showed up to my scheduled appt & the staff informed me she had tried to call me earlier in the day to let me know the Dr was ill & couldn't see me. I checked my phone & confirmed I had no missed calls & no voicemails. Staff said they were unable to leave me a message. I don't think they actually remembered to call though as I know my phone/service were working fine as I received a missed call & voicemail from someone else earlier that day...I also asked why the office couldn't have tried to call more than once, texted, or emailed & they kept saying we don't email or text. I told them I had to take time off of work for this & would have appreciated more notice. What's also weird is the office e-mailed with me to get my paperwork and I also received a text the day before my appt to confirm the appt, which I did and got a reply confirmation. I know that many offices will require you give notice of a cancelled/ rescheduled appt 24 hours in advance or they will charge you a fee for the late notice. Seems like this expectation should go both ways or at least us patients should be treated with a little more respect since we also have our own schedules & obligations to attend to. It is really unfortunate as I was looking forward to seeing this Dr and establishing a relationship with the office, but I will not be returning due to the issues the office staff is having with disorganization & incompetence.

RKM Aesthetics & Wellness is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.