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Find a Location

Care Patrol has 1 locations, listed below.

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    Business ProfileforCare Patrol

    Rest Home Information and Placement

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offer senior placement services.

    Business Details

    Location of This Business
    3323 Nutmeg Ln, Walnut Creek, CA 94598-2608
    BBB File Opened:
    12/5/2017
    Years in Business:
    8
    Business Started:
    12/22/2015
    Business Incorporated:
    12/22/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Alternate Business Name
    • Senior Placement, LLC
    Business Management
    • Mr. Mike Awadalla, President
    Contact Information

    Customer Contact

    • Mr. Mike Awadalla, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    capital Care patrol has destroyed my life. A couple months ago I ended up in the *********** due to stress over my housing situation. For some reason that even the VA Does not know why, Care patrol was asked to help me. they are a for profit company that helps elders find housing and get a commission from the places they put us. Care patrol did not set up any protocols for 2orking with the VA. When care patrol got me at Diamond Ridge they said I did not have to worry about my last lease. Well the landlord did not get the memo and as a result I had to pay an extra **** in rent because care patrol did not know what they were talking about and the land lord wanted a letter from the VA saying I was moving to a higher level of care, when the VA refused to provide such a letter I ended up with an extra rent payment that I should not have had to pay in Care patrol knew what it was doing. Care patrol lied about the place I was going. I am a 100% disabled veteran who had retired to *******. I lost everything I owned and own no furniture very few clothes and now have a ****.00 bill that I should not have had. Al, I wanted was a safe place to live while I recovered. Instead, care patrol told me how great and safe Diamond ridge was. I was touched inappropriately by another make resident, there were pit bulls (2) living in an over 55 facility with people in walkers that never go outside. The food is inedible causing me to have a 600 a month food bill when food is supposed to be included. The bus that care patrol said Diamond ridge had, had not been registered, inspected or insured for 8 months!!! care patrol lied to me to get into a place where I was touched inappropriately and lost money. I am now basically homeless living in hotels because I made the mistake of accepting care patrols help. care patrol owes me ****.00 for the rent I had to pay because of their incompetence.

    Customer Reviews

    0 Customer Reviews

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