Business ProfileforFun Creation, Inc

Date of transaction: ******* Order number: ******************* (ordered through third party Amazon) Order total: ******* Purchased a *** police motorcycle as a birthday present, given to my son ******* by January of **** was no longer working. Contacted their customer support, was advised to have voltage of battery tested which was 11. something volts, still enough for bike to run but didnt. Their advise was to buy another battery which I ordered on ******** Was hesitant on buying this as for buyer has to pay for shipping costs and this was not a guaranteed fix they disclosed to me. Ended up ordered the wrong battery for the model of riding toy we had, to return it there was a *** restocking fee plus had to pay *** shipping again. Received an email they were processing my refund on ****** and as of today (X-X-XX) have yet to receive anything. In total trying to resolve what may not even be a guaranteed fix for a riding toy we only had for 5 months it ended up costed me ******* additional to purchase price. Their products lack quality and they are not taking responsibility for it as for I was still responsible for all additional costs. I later searched them on Facebook in which they have horrible reviews and very similar situations to mine. If I would had seen these first I was had never purchased from this company. Below is info over the second purchase I made for the battery that I have yet to be refunded for. Purchase date: ******* Order #:*************************************************** Battery- *** Shipping fee: ****** Total: ******* ****** Battery returned Shipping ******* + losing ** % restocking fee I would like to be refunded in it's totality for everything I've spend on a riding toy that lasted literally 5 months. This total would be ******* ******************* I truly believe this company should be investigated for selling faulty *** ****** *****