ComplaintsforMandarich Law Group, LLP

• Initial Complaint

  04/05/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Mandarich Law Group is attempting to sue me over debth that is not mine. They have not provided me with any informaiton on the debt in question, I have contacted them multiple times to get information. When I contact them, they say they are sending out information, but I do not recieve anything. This has been ongoing for 6+ months. When I contact them and leave messages I do not hear back from them, they claim they have tried to contact me, but do not leave any messages or information on my voice mail. I have tried to contact them via email to no avail.

  Business response

  05/05/2022

  Business Response /* (1000, 5, 2022/04/22) */ This office has twice sent the consumer verification of debt. The first verification of debt was sent on December 15, 2021, to the address he identifies in the subject complaint. The verification was not returned undeliverable. Said verification was 108 pages, containing the bill of sale, credit card terms and multiple credit card statements. The credit card statements are all addressed to the consumer at the address he identifies in this complaint. As a result of the subject complaint, on April 20, 2022, our office again sent the verification of debt to the consumer. To date, it has not been returned as undeliverable. Further, one of our handling attorneys has attempted to contact the consumer over a half dozen times since January of this year. An attorney also appeared for the court mandated pre-trial conference with the consumer. A second court conference is scheduled for next month to continue dialog. Lastly, with regard to the consumer's desire to have his credit report adjusted, please note that this office does not perform credit reporting. Should the consumer wish to discuss the matter further, he may contact our office at ************. Thank you.

• Initial Complaint

  03/26/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Mandarich law ****************** representing ******* sue me on November 22,2021 I know because I start receiving flyer from attorneys saying that I have been sue by them, at that point I have no idea who they were because I was never notified on any way before, I responded to the law suit saying that I do not know them and I was never notified of any debts 57 days later they send someone to my house and handed the paper work the is when I realized that it was an account that I use to have with ************ and they buy it. According to my knowledge because I cannot afford a lawyer I was waiting for a court date and face them to negotiate I also send emails and a letter requesting an affordable payment plan but they never respond, My blood sugar and pressure are so high I even get into a car accident because this matter is stressing me out on February 1st, yesterday I was checking the the court website for date to go to court and I find out that they get a default Judgment against me I willing to make monthly payments and avoid bankruptcy I have a dream to buy a house in the future and this will not help at all Please help.

  Business response

  07/13/2022

  Business Response /* (1000, 5, 2022/04/01) */ The consumer applied for a consumer loan on or about June 8, 2018. She ceased making payments on April 23, 2019, and the loan became delinquent. The account was subsequently charged off on September 30, 2019. Said account was placed with our firm on or about April 6, 2021. Thereafter, on or about April 13, 2021, an initial demand notice was sent to the consumer. Said notice was not returned undeliverable. A summons and complaint was filed on January 6, 2022. The consumer was personally served with the summons and complaint on January 18, 2022. Thereafter, default judgment was granted by the court and filed by the clerk on March 25, 2022. On March 28, 2022, the consumer filed an Answer in said action. Her Answer admitted plaintiff's claim and requested a payment schedule. Our firm sent her a verification of debt on January 27, 2022. In addition, in response to the consumer's correspondence of February 15, 2022, our firm has attempted to contact her on four separate occasions, each time leaving a voicemail message for her to contact our office. If she would like to make arrangements regarding her outstanding debt, she may contact the office at ************. We look forward to working with her to resolve the matter.

• Initial Complaint

  03/17/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  This t ********* law group are the worse they are garnished my pay check. From a 4 year old credit card debt it was like $**** dollars. They already garnish from my pay checks at least $**** for the past 8 months. But for them I still owe them $****.

  Business response

  04/12/2022

  Business Response /* (1000, 5, 2022/03/30) */ A default judgment was entered by the court on May 21, 2021. Based on said Judgment a Writ of Execution was filed with the court on July 28, 2021. Thereafter a garnishment proceeded. Said garnishment will be terminated upon payment of the outstanding debt as set forth in said documentation.

• Initial Complaint

  02/22/2022

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  This company has horrible business practices. Lie when asking if person previously helping me was available. Refuse to provide emailed receipts and refuse to take any payments besides electronic check. An employee laughed at me when i stated i didn't have the total funds available. Supervisors never returned my emails. i had to call them over 15x to pay my debt - which they still have not withdrawn. I feel like they should pay me for all the work i've been trying to do to get THEM paid. horrible

  Business response

  03/25/2022

  Business Response /* (1000, 5, 2022/03/11) */ The consumer spoke to supervisors on multiple occasions, two of which being February 2nd and February 17th. The consumer's calls have been reviewed. The calls were handled professionally and each time the consumer's concerns were addressed. Unfortunately, because the consumer requested a do not call on her account, we could not contact her. The do not call did prevent us from advising her of an issue with her banking institution. Once the consumer was aware of the issue, she resolved the bank issue and the account was settled. The consumer was provided a settled in full letter on March 9, 2022. Also, a Satisfaction of Judgment has been prepared for filing with the court. Thank you.

• Initial Complaint

  02/07/2022

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  Company lied to me about sending an email to my employer to stop a wage garnishment. I wiped out my finances and paid them over $***** to avoid the garnishment, yet the said they can't send the email that they promised, and that my wages are going to garnished anyways.

  Business response

  02/17/2022

  Business Response /* (1000, 5, 2022/02/15) */ The garnishment has been dismissed and filed with the court. A copy of the dismissal was also mailed to the consumer for his records. The file is closed in our office. The dismissal process is commenced once the payment has cleared the consumer's financial institution for sufficient funds. Thank you. Consumer Response /* (2000, 7, 2022/02/16) */ (The consumer indicated he/she ACCEPTED the response from the business.)

• Initial Complaint

  11/26/2021

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  In early 2021 I was served lawsuit paperwork file by Mandarich Law Group regarding an old credit card debt. I immediately called MLG and worked out a payment plan. The agreement was I would pay a total of $744.48 in $75 payments. As I'm nearing having the balance paid off I got a little behind, and 9 days after my most recent payment was due I received a call. During the course of this call I was informed that my balance was increased by $259 for legal fees. After 45 minutes on the phone across two representatives, I was informed that these were fees that I agreed to in the beginning and that said fees wouldn't have been reflected in the balances due on my payment receipts. This seems a little shady to me, and possibly illegal. At the very least, it is extremely unethical.

  Business response

  01/18/2022

  Business Response /* (1000, 5, 2021/12/08) */ In February 2021, the consumer entered into a repayment plan for his outstanding debt. He signed a settlement agreement and stipulation on February 16, 2021 and returned it to our office. Paragraph 2 of the agreement states that the consumer agrees to pay the outstanding balance plus costs and sets forth the payment plan terms. Should the consumer need a copy of the signed agreement for his records, please let us know and we will be happy to send same. Consumer Response /* (3000, 7, 2021/12/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) The balance magically jumped from one month to the next, as evidenced by the attached payment receipts. This additional money MAY have been part of the original agreement, but has never shown up on the payment portal, nor on any receipts. Their failure to include that amount in the total from the beginning of this agreement is the problem here. It's shady to do business like this and I'm pretty sure it's illegal to tack on fees after almost a year of payments. Business Response /* (4000, 9, 2021/12/20) */ The costs are proper as they were incurred for the filing of the complaint with court and the service of same on the consumer. The consumer acknowledges the filing and that he was served with same. Consumer Response /* (4200, 11, 2021/12/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) Again, I have receipts dating back to February 2021, each receipt showing a balance that was lower than the previous. The receipts I submitted show an increase, not a decrease after payment. Either I owed that additional money all along and they didn't reflect it in my receipts or they tacked it on recently. Either way, it is unethical and unacceptable. Business Response /* (4000, 13, 2021/12/30) */ The costs accrued and were applied upon the invoices being received, reviewed for accuracy and applied to the account. As previously noted, the consumer signed a stipulation agreement and has been paying in accordance with same. We look forward to the consumer's successful completion of the payment agreement and the subsequent closure of the file. Thank you.

• Initial Complaint

  11/14/2021

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have been in a debt relief program to resolve my credit cards and settlements with my creditors with payment arrangements.I was served at my home by Mandarich law and when i called them to refer the debt to Freedom Debt relief since i have an lawyer representing me they noted on my credit report that i was disputing the debt since April 2021 this is not true.There is an agreement in cort to pay $135 monthly to Mandrich and i have made 9 payments.Now i need to refinance my home my atorny has called them and left several messages to remove the dispute reference from my credit and provide a letter stating there in no dispute. Mandarich has not replied or returned my lawyers calls in two weeks.It is crucial i recieve a letter from them to proceed with my refinance,

  Business response

  11/29/2021

  Business Response /* (1000, 5, 2021/11/16) */ Defendant does not understand that she needs to have her debt settlement company/attorney reach out to us and provide a power of attorney and have her debt settlement company speak to our attorneys or representatives regarding settlement. It is not our job to contact these parties as we do not have permission. Defendant needs to get third party to provide authorization and negotiate on her behalf if they are suppose too.

• Initial Complaint

  11/10/2021

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I apparently was served paper work at my old address months back , MLG didn't bother to call me and let me know about a wage garnishment So I called when I received a wage garnishment EMAIL at my job ! They stated it was an over ******amount for an $800 debt that was owed they started taking the garnishment that same week out of my pay check ,my agent is ******* ***** . They only give a 5% discount off the debt which is ridiculous I ended up having to pay half the amount of $***** and they said it takes ten days after that half payment was made to stop the wage garnishment. It's been over a month and they continue to take the wages out of my direct deposit I call weekly to see if they sent an email to Adp and he said they did back on 10/11/21 I called the following day and nothing was done I called again on & same thing nothing was stopped . I called 11/8/21 to see if they ever sent the stop form to my HR ADP & they said they did ! I called 11/9/21 ******* told me they sent another form out to stop garnishments, I called again 11/10/21 only to be told they actually never sent any stop forms ! I spoke to ***** there at MLG just to be told that the never did send any form and they did FINALLY send one on 11/8/21 when I called so someone there is lying to me. This business is ridiculous and have liars working there. I can't afford to have over 200$ out of my check plus pay then that half down I paid in October. This company is just out to get more money out of Ppl when they could get a lower payment amount when the original debt was $800.

  Business response

  11/30/2021

  Business Response /* (1000, 5, 2021/11/19) */ On October 11, 2021 the consumer agreed to a repayment plan of the outstanding debt. Upon the first payment received and clearing the account, a wage garnishment termination letter was prepared and sent to the Sheriff. This office does not have control over the Sheriff or consumer's employer actions, however, please allow this to confirm that the office has terminated the garnishment. Should the consumer have additional questions, please contact Supervisor, ************* of our office at ************. Thank you.

• Initial Complaint

  09/11/2021

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I've received a letter from the MANDARICH LAW GROUP, LLP that they have purchased a debt that has my name and that i owe them $960.18 This debt has been purchased by many debt collectors therefore I do not know who is the real collector of this debt. I want proof that i owe this debt to this Law Group and I also want them after submitting proof to accept a settlement amount for $150.00 I'm currently working part time and can't afford to pay $960.18 that they are claiming i owed them. I also have other debts and obligations and my salary doesn't allow me to pay for everything at once. I'm a single parent the pandemic left me with no job and almost homeless. All debt collectors are suing me for payment so since i know they purchase these debts for pennies of the dollar I'm asking for proofs of the original debt collector and I also want them to accept $150 settlement for the debt after they proof that the money is owe to them. I've never received no phone calls from this Law firm.

  Business response

  08/10/2022

  Business Response /* (1000, 5, 2021/09/17) */ Please call (XXX) XXX-XXXX ***** and ask for ***** who is an attorney. He will be able to log your complaint and speak to you about the matter. Consumer Response /* (3000, 7, 2021/09/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) I'm not doing phone calls I want everything to be done in writing plus I want proof that I owe them this debt. Business Response /* (4000, 9, 2021/09/30) */ Attached is a copy of the substantiation that was sent to the consumer on September 15th. We will contact the consumer regarding settlement options once we receive authorization regarding options from our client. Consumer Response /* (4200, 11, 2021/09/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) I want to make a settlement for the amount of $150 I refuse to speak to the debt collector if the debt collector wants this to be resolved and accept the settlement other wise I will challenge this and I want them to take me to court so I can provide the judge proofs that I'm not working enough hours and I need to be this resolved ASAP Business Response /* (4000, 13, 2021/10/05) */ A settlement agreement memorializing the consumer's offer of $150.00 was mailed to her today for her review, signature and return with payment.

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