Business ProfileforPure Pollination, LLC
Current Alerts For This Business
Consumers primarily allege delivery and order fulfillment concerns. Complainants initially reported receiving incomplete or incorrect orders and dealing with extended wait times.
More recent complaints allege that consumers paid for products that have never been received.
BBB contacted the business by email and postal mail on September 8, 2023 and September 22, 2023 requesting a written response that outlines a plan to address the pattern of complaints.
The business did not respond to BBB’s requests.
BBB received multiple complaints against this business in a short timespan. This influx of complaints prompted an internal investigation of the business’s practices. Based on BBB’s review, it appears this business is an heirloom seed supplier. BBB sent correspondence to the business by email and postal mail on September 8, 2023 and September 22, 2023. Our letters requested the following:
- A list of all website urls the business operates.
- Names and contact information for the owners and officers of the business.
- Copies of company advertising, including marketing/promotional materials and/or solicitation pieces- particularly descriptions of delivery lead times.
- Samples of customer contracts, agreements or documents requiring customer signatures.
- Fee schedules including how and when a customer is charged.
The business did not respond to BBB’s inquiry.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 125 Main Ave, Akron, CO 80720-1441
- BBB File Opened:
- 5/26/2020
- Years in Business:
- 6
- Business Started:
- 9/12/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Contact Information
Customer Contact
- Melissa Grooms
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
13 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
6 Customer Reviews
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Most Recent Customer Review
Bonnie Jean B
07/16/2023
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