Business ProfileforHunter Douglas, Inc.

Purchased Hunter Douglas blinds and at the time of purchase immediately made company representative aware of problems. They did not finish install of promised valence and claimed that it was no longer an option even though it was the whole reason for an HD purchase through HomeDepot. The offered to redo the blinds and never did. Also the edges or the blinds were frayed due to improper install and the wrond remote unit was installed for the blinds. They said all this would be fixed. Also the longer rod in Master bedroom was internally broken and that is under warranty and was suppose to be replaced. I was charged an extra charge for a certified consultant to come out and determine if these were issues. He did after three reschedules (due to his illness and was clearly ill when he did come to my home) and determined these item were under warranty and needed to be fixed. I have that receipt and original receipt. AND numerous calls to Hunter Douglas, ********** and the ********************** that works through **********. They have still NOT fixed a single issue!! This is a second home and difficult for me to get to. But My blind have to stay closed bc they do not work and prevent us from using a master bedroom patio. I am having surgery and staying in this condo and need them operational ASAP. I am filing a lawsuit against all three companies if this issue is not fixed in the next 10 days.