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Find a Location

Kightlinger Glass LLC has 1 locations, listed below.

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    Business ProfileforKightlinger Glass LLC

    Windows

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Kightlinger Glass LLC offers glass and window product and installation services.

    Business Details

    Location of This Business
    Broomfield, CO 80021-6604
    BBB File Opened:
    12/7/2023
    Years in Business:
    5
    Business Started:
    8/8/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Ryan Kightlinger, Member
    Contact Information

    Principal

    • Mr. Ryan Kightlinger, Member

    Customer Contact

    • Mr. Ryan Kightlinger, Member
    Additional Contact Information

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/17/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I called this company Kightlinger Glass LLC to fix the cracked window glass of my exterior window in my house in ************. This guy came to see the window and get the measurements on Jan 12th and gave me a quote of $648 to replace the glass. And I paid 50% advance to complete the job. He said it will take 2-3 weeks to get the glass made. He also have the contract signed of the total amount. After about 3 weeks I reached out to him asking about the status on Feb 11th and he told me the glass is not ready yet. Then I waited for couple more weeks and on Feb 21st I asked him again when are you going to to install the glass he said Ill come next Wednesday to install the glass , then on Feb 28th he said Im going to hold off to get weather warmer . I said even then its ok and then again reached out to him on March 2nd as the wether for about 2 weeks was really good and warmer. When I asked him again when are you coming ? And again he never gave any date all this time I have been asking him. He said Im in the mountains and will be back on Tuesday and then again on Tuesday I asked him again and did not respond and then when I told him that it been way over 2-3 weeks and that ** getting little worried and that you keep pushing me since Feb he got agitated and said give me your Venmo Ill refund you the deposit. Then I got really mad at the type of respond I got from him and I said if thats what you want then sure refund my money back. and I told him Im ok being patient and Im being patient for past 1 month and all I need a date and time from you on when you can come install the glass. Then he is like you are very needy Ill refund your money. since March 3rd he kept saying that he will refund me the money but he is not doing that.I reached out to him multiple times over the text but keep on ignoring. He even abused me on text to F^#**** and jackass. I even sent him a demand letter over his email multiple times but he is not responding to that.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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