ComplaintsforSimple Roofing & Exteriors Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/31/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I am reporting for the adress *************************************************** I have a lots of focuments that the bussnes owner. He bring the windows and promiss me they going to fix it and extended becaouse of ******************* all kind of excuses and finally he stopped responding my email , my call and text I weted to long and I didn't know what to do finally a friend advise me to report to BBB about this problem.Business response
11/07/2023
There is no contract with this person or address in ****** Enterprises. He is contacting the wrong company.Business response
11/08/2023
Good morning ******,
Per our phone conversation today you realize that this complaint is actually against ****** Enterprises and *********************** and not against Simple Roofing we hope you are able to get your money back or get the windows complete from *****. Thank you for helping us resolve this matter.
Sincerely,
***********************
Simple Roofing & Exteriors Inc.
Customer response
11/09/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************************
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Contact Information
Castle Rock, CO 80104
Business hours
Today,10:00 AM - 12:30 PM
MMonday | 8:00 AM - 6:30 PM |
---|---|
TTuesday | 8:00 AM - 6:30 PM |
WWednesday | 8:00 AM - 6:30 PM |
ThThursday | 8:00 AM - 6:30 PM |
FFriday | 8:00 AM - 6:30 PM |
SaSaturday | 10:00 AM - 12:30 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.