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          Business Profile

          Vitamins and Supplements

          Zen Life Supplements LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Vitamins and Supplements.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/21/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            Placed over $1000.00 in orders. The last 3 arrive a month late . The latest order did not arrive at all. The company never returns a call, never answers the phone, never replied to emails & never replied to ******** messages. Awful customer service. I had paypal open a case & get my money back. This company has gone downhill

            Business response

            01/25/2023

            Hello, I'm sorry to read you had a bad experience with our company. We're actually in the process of shutting it down, since it's no longer a viable business for us. I'd love to make it right, and send you some product on us, to make up for the wait time from your previous orders. And thanks for supporting us throughout the years!

            Customer response

            01/25/2023

             
            Better Business Bureau:

            I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

            Sincerely,

            *************************************

             

            I will gladly except complementary product from them. I absolutely love the product for the past.l

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

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          BBB Rating & Accreditation

          NR

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 14

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          9217 N Surrey Dr

          Castle Rock, CO 80108-9107

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.