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          Find a Location

          Yes Energy Management has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileYes Energy Management

            Billing Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            9910 Federal Dr Ste 100

            Colorado Springs, CO 80921-3836

            Visit Website
            (800) 637-4242

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            Customer Reviews

            1/5

            Average of 42 Customer Reviews

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            Customer Complaints

            102 complaints closed in last 3 years

            46 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/16/2023

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Yes Energy Management has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              9910 Federal Dr Ste 100, Colorado Springs, CO 80921-3836
              BBB File Opened:
              4/7/1993
              Years in Business:
              43
              Business Started:
              4/20/1981
              Business Started Locally:
              4/20/1981
              Accredited Since:
              9/16/2023
              Type of Entity:
              Corporation
              Alternate Business Name
              • Yardi Systems, Inc.
              • Energy Billing Systems Inc - Yardi
              Business Management
              • Mr. Division Director
              • Mr. Resident Relations
              • Ms. Nalene Carroll, Manager
              Contact Information

              Principal

              • Mr. Resident Relations
              • Ms. Nalene Carroll, Manager

              Customer Contact

              • Ms. Angie Houghton, Senior Team Lead
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              102 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/22/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              I live at ******************** in *************, ********. Yes Energy manages the water, waste, and trash collection for this complex. After being consistently charged approximately $3-$5 a month for trash collection; suddenly I was charged $16.24. When I saw this amount, I thought there must be some mistake. I contacted Yes Energy (Request #********) this month requesting an adjustment. They responded that they use the RUBS method to decide what to charge everyone. I am retired, single, living in a one bedroom apartment. It is unjust for me to pay what residents in two and three bedroom apartments are paying. There are a lot of residents/families crammed into the larger apartments and they dump a lot of garbarge and refuse. Yes Energy should use a tiered method of charging one, two, and three bedroom apartments. The RUBS method for this complex is entirely unjust for the small number of single residents. Thank you!
              Read More
              Read 101 More Complaints

              Customer Reviews

              42 Customer Reviews

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              Most Recent Customer Review

              Kevin G

              04/22/2024

              We rent a home in ************, and for the first year everything was fine. Then Yes randomly started forgetting to include power every other month, so now our utility bill is doubled every month and still not current. Its hard enough making sure we have rent ready, but when the utility manager decides to just decide when and how many months you need to pay for, it's ridiculous. I'm about to pay almost $500 on utilities purely because they charged me for two months. I feel like we are being punished for something that is not our fault and we have no control over.
              Read 41 More Customer Reviews

              Local BBB

              BBB of Southern Colorado

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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