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Business Profile

New Car Dealers

Bob Penkhus Volvo Mazda Volkswagen

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5 Customer Reviews

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  • Review from Aziza D

    5 stars

    03/16/2024

    ****** was fantastic to work with, listened to our concerns and was genuinely kind. No pressure to buy whatsoever, highly recommend!

    Bob Penkhus Volvo Mazda Volkswagen Response

    03/18/2024

    Thank you very much for taking time out of your day to share your rating on our dealership. Should something change or you need anything, please contact us and we will make sure to get you all taken care of.
  • Review from David J

    5 stars

    01/06/2024

    Very professional. Evarything went quick and easy. Will definitely do business with again.

    Bob Penkhus Volvo Mazda Volkswagen Response

    01/15/2024

    Thank you very much for taking the time to leave us a review. Your feedback is greatly appreciated.
  • Review from Jeffrey S

    1 star

    08/09/2023

    Very deceptive business practices. Lure you in with a trade in offer, until you get there and drop $4600 off your trade.

    Bob Penkhus Volvo Mazda Volkswagen Response

    08/13/2023

    ******* first I want to apologize for the experience that has left you with a less than satisfied experience. I would however like to discuss this further with you and see what if anything we can do to make the situation better, In addition to that I would like to speak with you so we as a company know where we went wrong and what we need to do to make sure it doesn't happen again. Please contact me personally, my name is ************************* I am the General Manager of the Penkhus ************** I can be reached at ***************************************** or ************, which ever you feel more comfortable with.
  • Review from Chad K

    1 star

    11/26/2022

    I have had numerous issues with this dealership. The main reason is the lack of care when an issue shows up. *** had car issues after issue and have to fight to get a response because if I let them do anything it will come back to me or take along time and anyone who knows that one day without a vehicle when its the only vehicle you have can cause havoc. Plus when its a safety problem they still need to argue the issue because its not their problem.
  • Review from Benjamin L

    5 stars

    04/14/2022

    ************************* was absolutely amazing and instrumental in buying my car. The whole team was super helpful, the finance dude helped me get to terms I needed on the car, and overall I felt like they actually cared about **** also got a good deal on my trade in.Overall 10/10 highly recommend going here.

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