Reviews
3 Customer Reviews
Review from Jean W
1 star07/18/2024
Sold me a lemon almost died when the car I bought car shut off during rush hour. Had to bring it in four times twice by tow truck within 5 months of buying the vehicle. Called several times to talk with the sales man and I guess he fell off the face of the earth. Never returned one call!! It makes me sick when I think about picking the car up and how he gave me a hug. NEVER BUY A CAR HERE!!!!!
Perkins Motors Response
07/19/2024
Perkins Motors takes great pride in providing excellent customer service and quality pre-owned vehicles to our customers. Every pre-owned vehicle goes through a multi-point inspection before the vehicle is offered for sale. On top of the inspection the consumer is given a 6 month or 6,000-mile comprehensive warranty at no additional charge. In addition, the consumer is not denied access to have the car inspected by a mechanic of their choice. After looking into things, we see the communication with your sales consultant went quiet around three weeks after your purchase. This was due to him not being employed with Perkins Motors shortly after your purchase. We apologize for any inconvenience you have had with communication and your vehicle. I did learn today that your vehicle was brought into our service department July 17, 2024, and is currently going through a diagnosis. We will keep you updated on your vehicle and look forward to serving you. Please feel free to contact me with any other questions.Review from Christine K
1 star03/28/2023
We purchased a 2014 Dodge Charger in Sept of 22! We found some noises, etc. We were told it was going to be a Safety Inspection not to worry? We were told everything was fine??? We heard this awful noise coming from the dashboard and getting worse............we spoke with our salesman a few times about this problem, was there twice to have the service ***** take a look?We were told they couldn't hear anything, nothings wrong. My husband was fed up and took the vehicle for another opinion at a repair shop. Found out it is a tension strut, one on each side, $900.00.We are disgusted with Perkins Motors (they lied to us)!!! Will never go back to them for anything, and I wouldn't suggest anyone going there for purchase/or repairs for their vehicle EVER! The brakes are iffy!!! I could go on, but why nothing will be fixed by this Company.So Sad.Review from Donald B
1 star08/01/2022
I brought my wife's 2011 Dodge Challenger in to see about adjusting the parking brake. After examination, I was told that it needed new rear brakes at a cost of over $900. There was NO MENTION of how MOPAR warrants the brakes for at least two years. The service manager lied to me in saying that the another dealer in town couldn't get the parts. A few weeks later when we took the car to the other dealer for an oil change, we were told that they could have done the work using MOPAR parts for nearly $300 less. I will never go to this dealer again as they lie and overcharge for their services!
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