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Find a Location

Springs Automotive Group LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Springs Automotive Group LLC

      3499 E Platte Ave Colorado Springs, CO 80909-6416

    • Springs Automotive Group LLC

      319 Auburn Dr Colorado Springs, CO 80909-6412

    • Springs Automotive Group LLC

      4440 Edison Ave Colorado Springs, CO 80915-4102

    • Springs Automotive Group LLC

      3117 E Platte Ave Colorado Springs, CO 80909-6244

    Business ProfileforSprings Automotive Group LLC

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Springs Automotive Group LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Springs Automotive Group LLC

        3499 E Platte Ave Colorado Springs, CO 80909-6416

      • Springs Automotive Group LLC

        319 Auburn Dr Colorado Springs, CO 80909-6412

      • Springs Automotive Group LLC

        4440 Edison Ave Colorado Springs, CO 80915-4102

      • Springs Automotive Group LLC

        3117 E Platte Ave Colorado Springs, CO 80909-6244

      Location of This Business
      3499 E Platte Ave, Colorado Springs, CO 80909-6416
      BBB File Opened:
      5/20/2008
      Years in Business:
      16
      Business Started:
      12/21/2007
      Business Started Locally:
      3/13/2008
      Business Incorporated:
      12/21/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Guy Alldredge, Owner
      • Mr. Brian Karsh, Owner
      • Mike Gravelle, General Manager
      Contact Information

      Principal

      • Mr. Guy Alldredge, Owner

      Customer Contact

      • Mr. Guy Alldredge, Owner
      • Mike Gravelle, General Manager
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/30/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I was given my 3rd loner car and I asked to speak to another manager, no one seems to help me or a car to help me! I call and send emails about my options and the managers talk to me as if they care but don't call me back. I have called so many times and went there.On Tuesday july 16 I had to take the 3rd car back they had me using to get a 4th car to borrow and I waited to speak with ****** again and he left. Yesterday July 16 I was told it's a transmission issue, as we knew that before. I am being charged for this. Again, In the course of this I have asked for a warranty, I have called and even went into the dealership, Now they want me to pay for the transmission replacement, not including the fuel system issue the truck is having. There has to be something that can be done. Again I returned the truck 2 weeks after the purchase because the check engine light. ***** said there is metal in the oil and he has never seen anything this bad. Both the service department and Car dealership allowed me to take this truck knowing it was unsafe. I was sold an unsafe vehicle with no interest in giving me options,***** sent me the report for the transmission but I asked him for the fuel issue as well. And he didn't attach it.I will attach screen shots and reports. This has been extremely hard for me, the emotional toll this has taken on me. I have cried everyday.I contacted my bank, their dealer compliance department they too suggested the dealership repair the truck, the dealer offered me to trade in the truck as they will have to lower the value and run my credit again, that is impossible given I just ran my credit and gave a down payment for this truck. 2017 Gmc ******* I ask they repair the truck at financial expense, not only the transmission but the fuel issue, with any other issue it may have. I am trying to upload the screen shots and documentation but it's giving Me an error message. Once you contact me I can send them ****************************
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kim C

      5 stars

      09/13/2023

      Springs Automotive Group, sales, service and staff have always treated myself and family and staff with the utmost care and quality service!! I am a proud owner if one of the vehicles purchased from them and serviced by them! Received exemplary service and TLC today and wanted to express my gratitude for caring well!!

      Springs Automotive Group LLC Response

      09/14/2023

      Thank you for the review and kind words ***! We appreciate your business over the years, and the always prompt assistance from your staff as well!

      Local BBB

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