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Find a Location

TropiCool Heating and Air Conditioning LLC has 1 locations, listed below.

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    Business ProfileforTropiCool Heating and Air Conditioning LLC

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    TropiCool Heating and Air Conditioning LLC is a heating and air conditioning contracting service that offers residential heating and air conditioning services, including installations, replacements, repairs, and maintenance.

    Products & Services

    Residential Heating and Air Conditioing Contractor, Residential Heating and Air Conditioing Installations, Repairs, and Maintenance, HVAC Services

    Business Details

    Location of This Business
    Denver, CO 80223-4111
    BBB File Opened:
    11/11/2021
    Years in Business:
    3
    Business Started:
    1/11/2021
    Business Incorporated:
    1/11/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • According to the City and County of Denver, businesses and/or sub-contractors utilized doing heating & air conditioning/HVAC in Denver need to be licensed.  As of February 23, 2022, Tropicool Heating and Air Conditioning LLC does not have a current concrete license. To verify a contractor's current licensing status, please contact Denver’s Permitting and Licensing Center at (720) 913-1311 or https://www.denvergov.org.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brady F Garrick, Managing Member
    Contact Information

    Principal

    • Mr. Brady F Garrick, Managing Member

    Customer Contact

    • Mr. Brady F Garrick, Managing Member
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    This company is not following, and keeping up their end of the contact in regards to our new furnace. I have tried to get in contact, I got one worker named *************************. Who said when we get a service done from another HVAC company to forward them that service labor bill. When texting him to confirm with me, he has not replied. Also has been declining my calls since. I just want to refund our money and take it to a business that will fully provide the necessary repairs. I have also left attached the loan document,
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica S.

    1 star

    11/03/2022

    The owner of this company quoted me a flat fee for a technician to come out and assess my furnace. I asked if his technician would be able to take a card for payment, and he said yes. After the consultation, the technician motioned for me to hand him my card for the payment. I handed him my card with the expectation that he had a mobile card reader. Without my awareness, the technician texted my debit card number and the security code to a group text of 3-4 people. He insisted that this was their customary way of accepting payment, that someone in the office was entering the payment. I had to cancel the debit card immediately when he left my home, as it could have easily been used to clear out my checking account by purchasing gift cards etc. In addition, the technician was a bit too pushy trying to get me to pay them to fix it today, even after I said no less than 5 times that I intended to collect multiple quotes. When I asked the technician what the cost would be to entirely replace my furnace, he did not answer, but instead replied that it would be $15,000 to replace the furnace and air conditioning together. I live in a one story condo unit under **** sqft total, so $15k is just absurd. The company seemed suspicious overall, possibly scammers.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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