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Find a Location

Altitude Comfort Heating and Air has 1 locations, listed below.

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    Business ProfileforAltitude Comfort Heating and Air

    Residential Air Conditioning Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Heating And Air Conditioning Sales, Repair, And Installation.

    Business Details

    Location of This Business
    3570 E 12th Ave #183, Denver, CO 80206-3434
    BBB File Opened:
    8/14/2014
    Years in Business:
    10
    Business Started:
    12/13/2013
    Business Started Locally:
    12/13/2013
    Business Incorporated:
    12/13/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Altitude Comfort Heating and Air LLC
    Related Businesses
    Hours of Operation

    Primary

    M:
    7:00 AM - 10:00 PM
    T:
    7:00 AM - 10:00 PM
    W:
    7:00 AM - 10:00 PM
    Th:
    7:00 AM - 10:00 PM
    F:
    7:00 AM - 10:00 PM
    Sa:
    8:00 AM - 8:00 PM
    Su:
    8:00 AM - 8:00 PM
    Business Management
    • Mr. Doug Mills, Owner
    • Mr. Chris Mills, Owner
    Contact Information

    Principal

    • Mr. Doug Mills, Owner

    Customer Contact

    • Mr. Doug Mills, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Company installed air conditioner in 2017. Every year all refrigerant has leaked out. Years 2018-2022, business filled refrigerant. Last year unable to get in touch with business. This year left multiple voicemails which were never returned. Called and spoke twice with ******, the **** girl. The first time she asked if she could call back and then never did. The second time she scheduled a stop at our home at 3:30 pm on 5/24/24. She never showed, never called. My boyfriend and I both left work early to be here. Paid appx $5500 for the unit in 2017. Paid approximately $600 to get unit filled from other company last year. Other company quoted us $2200 leak repair plus additional $600 to fill refrigerant. Altitude has been aware of leak and will not contact us to help get repair. I want the leak fixed for free with a guarantee that if it the unit is empty again next year, they will fix it. Finally, I did attempt to go to their business address that is listed online and on the Better Business Bureau site. The office did not exist.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen K

    1 star

    07/16/2022

    I dont recommend dealing with this company.: they over charge and dont provde details on writing for work they have completed. I had service on my evaporative cooler on May 16th, the tech did a calculation on her telephone that was over $900. I needed to get on a meeting so I wrote a Check and said, please email me the invoice details for my records. Nothing. The cooler stopped working a week later so I called and they sent her back out. She did a copper water line replacement, another $250. Why she didn't do this in the first place is more than frustrating but glad she came back out as it was getting super hot. Confirmed she would send invoice. Received nothing. Called 3 times, no response. **** is the person I dealt with. Wish I had read these reviews before they came out but I had family coming for graduation and was desperate.

    Local BBB

    BBB Great West + Pacific

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