Business ProfileforPhotobucket.com, Inc.
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning, product, billing and customer service issues. Specifically, consumers allege that the business changed its terms without warning, preventing them from accessing their photos or using Photobucket.com services without paying an upfront fee of $399.00. Consumers also allege that if they move forward with the “upgrade” to access their photos, there are no new features and some features have been removed. Consumers also allege that the business will not refund their money after consumers pay for the service and when they try to contact customer service the business is unresponsive. As of January 13, 2020, the business has not responded.
At-a-glance
Related Categories
Business Details
- Location of This Business
- PO Box 13003, Denver, CO 80201-3203
- BBB File Opened:
- 10/12/2009
- Business Management
- Mr. Stephen J Young, Sr. Director of Business and Legal Affairs
- Mr. Marc Callipari, Registered Agent
- Contact Information
Principal
- Mr. Marc Callipari, Registered Agent
- Additional Contact Information
Phone Numbers
- (303) 226-6800Other Phone
- (303) 226-6800
Customer Complaints
45 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/03/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
20 Customer Reviews
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Most Recent Customer Review
Mary M
1 star09/10/2024
Photobucket.com, Inc. Response
09/11/2024
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