Customer ReviewsforInterstate Roofing, Inc.

Although Interstate Roofing came highly recommended from a family member, we had a TERRIBLE experience. We worked with ***** and experienced a lack of communication, delay in supplies without notification difficulty contacting him with delayed responses to phone calls and text messages. He never allowed us to see samples in person as we had requested and came to our house to sign the contract WITHOUT bringing the contract. He ended up ordering a different color roof without our approval and let us know with minimal heads up when roofing supplies were finally being delivery (within the hour) and that they would be starting first thing the next morning, with very little communication prior. ***** took 7 months to get us our final invoice, despite us trying to contact him to finish payment and move forward from our terrible experience. We were not even aware the inspection had been completed until we contacted the city, due to poor communication on the part of Interstate Roofing. A minor discount was not fair compensation for the awful overall experience and frustration on our end. The roof itself is nice, despite it not being the type or color that we signed the original contract for. We are happy to put the experience behind us, but I will NEVER remind this company to anyone who needs a new roof installment.

The project manager ***************************** was very helpful during the process of getting a new roof. I would recommend ***************************** and Interstate Roofing to all my friends and family. They did a great job on my roof

They replaced my roof for a fair price. Did quality work and everyone I dealt with was a total professional. Highly recommend them.

Had our roof replaced due to the July 2023 hail storm. From the minute our rep *************** dropped off the card until he picked up the final check, the whole experience was smooth. He worked with the insurance company to make sure everything he did was covered and reimbursed fairly. Highly recommend if needing a new roof.

The hardwood floor in my kitchen was buckling. I was told it was water and something was leaking. Plumber couldnt find anything, said it might be the roof. Luckily I had kept ************************* with Interstate Roofings contact information. I called on Memorial weekend and he came right out to assess the roof and attic. When nothing was found again he offered to come back with a device that could detect water under wood. All of this, at NO charge. Who does that any more?? Soo greatful! Thank you Interstate Roofing!!

****, representing Interstate Roofing, was an excellent coordinator of subcontractors and with insurance company. After hail damage windows, painting and air conditioning work was required. The roofing itself went quickly and professionally. Roof looks wonderful. Compared to prior roofing jobs, this crew left very little trash on lawn.

Working with Interstate Roofing was a very frustrating experience, exacerbated by a lack of communication both with me and between Interstate and the crew. I had to be persistent to get many of the issues resolved and ended up reaching out to the corporate office for assistance. Once corporate became involved, they were attentive to the issues and sent another crew to complete repairs on the previous work. If you choose Interstate, stay on top of their work to ensure they follow through with what was agreed upon and reach out to corporate if there are concerns because, in my experience, dealing with the local office was difficult.

We live in the ****** area and the May/June 2023 hailstorms destroyed our roof and did damage to our north and west facing siding. We had six different contractors bid on the work and RRyan at Interstate was by far the best contractor we talked to. ***** explained the project process and was quite experienced working with our insurance company. RRyan was very flexible working with our schedule especially when there was becoming a shortage of the shingle type/color we wanted. Our project started and ended on time and on budget. RRyans team was highly skilled, very respectful, and courteous! Once our roof was completed, ***** recommended a painter who did a fantastic job replacing the damaged siding then painting our entire house. One of the things we really appreciate about RRyan is that he was involved throughout both efforts; he kicked off the project, checked in on the progress his teams were making, and checking in with us to ensure that we were happy with how things were progressing. Lastly, RRyan went to bat for us with our insurance company to get the additional costs discovered during demolition and depreciation money covered!!! I absolutely recommend RRyan and Interstate Roofing, he is very experienced and gets the job done right!

I had a positive experience working with Interstate Roofing to remediate damages to my home caused by a severe hailstorm. Our project manager **** was great to work with. He explained everything to us really well, and took extra steps to ensure the roofing and gutter replacements were done the right way. **** also took over most correspondence with the insurance company, which was a big help while we were dealing with other aspects of the loss. I would highly recommend **** and his company for your roofing and construction job. I have included some pictures highlighting details of the great work they did, including drip edge and ridge vent.

A couple of things have been promised but not completed. We are still waiting long after what was done.