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Find a Location

Front Range Landscape and Nursery Inc has 1 locations, listed below.

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    Business ProfileforFront Range Landscape and Nursery Inc

    Plant Nursery

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1966 N Hwy 83, Franktown, CO 80116
    BBB File Opened:
    4/21/2006
    Years in Business:
    18
    Business Started:
    1/1/2006
    Business Started Locally:
    1/1/2006
    Business Incorporated:
    1/1/2010
    Type of Entity:
    Corporation
    Business Management
    • Mr. Hubert Aguirre, President
    Contact Information

    Principal

    • Mr. Hubert Aguirre, President

    Customer Contact

    • Mr. Hubert Aguirre, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/06/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased 3 trees from Front Range Landscape on 5/3/20. We paid to have the trees delivered and planted. With the planting fee comes a 1 year warranty if any of the trees don't come back during the first year. On 5/24/21 I called Front Range Landscape and asked how to submit a warranty claim which the employee explained. I sent an email to the company email with my original receipt, photos of the dead trees and a brief explanation on how I cared for the trees(watering). Roughly 6 weeks went by without any communication from Front Range Landscape. I called and the employee found the paperwork I had submitted and said a manager would be calling to discuss. The employee followed up our phone call with a reply email stating they had all necessary paperwork so that proves they received my initial email.On 7/27/21 I sent another email stating my intensions to submit to the BBB and file a civil claim. Still no response.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary S

    1 star

    09/02/2021

    ??FRONT RANGE LANDSCAPING ??Ive never done this type of warning and bad review but today its a must as a warning!!! HORRIBLE-????HORRIBLE ??Purchased **** foot Blue Spruce Tree with Soil **** in June 2020 and previous tree removal for a premium price of $1600!!! Took them forever to come out and Installed in August 2020 Gorgeous evergreen until June 2021 of this year! So got through end of summer and fall and spring and winter watering (10 months) when it began to die from the TOP down not the bottom up so clearly not due to lack of root ball being watered!!! The weirdest tree death Ive ever witnessed! I Followed every watering instruction and clearly anyone who has visited our gardens can see I have over 30 years experience as a successful gardener and did additional watering of all our trees this year due to hot temps I even brought back 6 hedge trees from severe winter burn last year when it looked as though all hope was gone! So Id like to think I know a little about gardening and landscaping??Also all our other 5 evergreen trees are thriving! Showed FRONT RANGE all documentation and they refuse to honor the warranty saying we didnt water enough and dehydrated the tree Offered zero replacement or discounts to replace! So that did it for me NEVER AGAIN- if you See their ads or pass their establishment in ********* ******** ??RUN THE OTHER DIRECTION ??Unbelievable to me that a company is that cheap and the lack of ensuring customers have great satisfaction is shocking ????***** and I have been owners of a contracting business for decades and never treated our customers like this! APPALLING

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