Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Journey Homes LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileJourney Homes LLC

            Home Builders
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            7251 W 20th St Unit L200

            Greeley, CO 80634-4626

            Get Directions
            Visit Website
            (970) 330-5480

            Business hours

            10:00 AM - 5:00 PM
            Business Hours
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.13/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/3/2015

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Journey Homes provides new homes in Northern Colorado, including townhomes and single-family homes. The company offers various floor plans and virtual tours to help clients choose the right home. Journey Homes assists clients with finding homes in communities that offer recreational access and a comfortable living environment.

            Products & Services

            Journey Homes provides the following products and services:

            Classic Series Homes: These homes range from 1,200 to 1,800 square feet, offering standard features such as 3-4 bedrooms and unfinished basements.

            Legacy Series Homes: Larger homes ranging from 1,500 to 2,300 square feet, featuring 3-4 bedrooms, unfinished basements, and upgraded interior finishes including hardwood flooring and upgraded kitchen tiling.

            Quick Move-In Homes: Ready-to-occupy homes available for immediate purchase, varying in size and configuration to suit different needs.

            Communities: Development and sale of homes in several Northern Colorado communities, including Ravina and Northridge Trails Townhomes, offering a range of home styles and community amenities.

            Business Details

            Headquarters
            7251 W 20th St Unit L200, Greeley, CO 80634-4626
            BBB File Opened:
            8/19/2003
            Years in Business:
            26
            Business Started:
            6/5/1998
            Business Incorporated:
            6/5/1998
            Accredited Since:
            3/3/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            59
            Alternate Business Name
            • J & J Enterprises of Northern Colorado, LLC
            • J & J Construction of Northern Colorado LLC
            Hours of Operation

            Primary

            M:
            10:00 AM - 5:00 PM
            T:
            10:00 AM - 5:00 PM
            W:
            10:00 AM - 5:00 PM
            Th:
            10:00 AM - 5:00 PM
            F:
            10:00 AM - 5:00 PM
            Sa:
            10:00 AM - 5:00 PM
            Su:
            10:00 AM - 5:00 PM
            Business Management
            • Mr. Larry Buckendorf, Principal
            • Mr. Karl Tarango, Sales Manager
            Contact Information

            Principal

            • Mr. Larry Buckendorf, Principal

            Customer Contact

            • Mr. Larry Buckendorf, Principal
            Additional Contact Information

            Fax Numbers

            • (970) 330-5357
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Find the right home builder for you

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We bought a new house/new built home with Journey Homes LLC on 04/21/2022 and came with 1 year warranty. Since then we have filed claims to the warranty for Journey Homes to address, such as a roof leak. We filed our final claims around 03/2023-04/18/2023 before the 1 year warranty. One of these claims included was to fix our master bed and living room floors that are caving into the basement. We have been in contact with the ****** but has not given us any updates or signs that this going to get fixed in a timely manner or at all. We are now 5 months out from the claim and nothing has been done about this and we are concerned about our safety in our own home due to poor construction.
            Read More
            Read 11 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nicole P

            03/29/2024

            Horrible customer service at the metro district office! I have called so many times and emailed for permission to have a patio poured and fence installed and get absolutely no response! We have scheduled contractors to come and do these things to our home but cant go forward until we get an answer!! Im so frustrated! They expect you to get permission yet they dont respond to you! So sad!!!
            Read 7 More Customer Reviews

            Local BBB

            BBB serving Northern Colorado and Wyoming

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.