Business ProfileforLending Arts

I refinanced two cars with this company. *** sales person *************************************** told us we were getting bumper to bumper full protection on both cars. One car specifically the Porsche we refinanced with them, I asked numerous times if everything was covered and the purpose of the gap and coverage we are getting is for peace of mind. She said yes and said we had 5 years from loan refinancing or ****** miles from the date After having an issue with the Porsche I learned to find out after calling for a claim to have the mechanical issue fixed, they said I was not covered and the bumper to bumper warranty expired once the car reached ******. I specifically told them this is not what we were told, they charged us an additional $5,000 for extended warranty for only ****** miles! *** car had about ****** miles when we refinanced, and they told me once it reached ****** miles that was the end of the warranty. I asked for the phone recordings because we asked ********** multiple times if we were covered for full ****** miles and/or 5 years and she said yes, she lied to us and not the claim company that did the warrant said theres nothing they can do, and cant do anything about an employee lying to get a sale from us. We would have never ever paid $5,000 for an extended warrant for only ****** miles coverage, that is nonsense.