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Find a Location

McDonald Mazda West has 1 locations, listed below.

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    Business ProfileforMcDonald Mazda West

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10345 W. Colfax Ave, Lakewood, CO 80214
    BBB File Opened:
    12/12/2017
    Years in Business:
    7
    Business Started:
    2/23/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jacob Varshavskiy, Owner
    Contact Information

    Principal

    • Mr. Jacob Varshavskiy, Owner

    Customer Contact

    • Mr. Jacob Varshavskiy, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Purchased my new vehicle from this dealership. No problems related to the purchase of the car or performance. Problem is the poor dealer customer maintenance service. Service personnel are not friendly, even rude. I understand their behavior, when trying to talk with the service manager regarding their poor service, he was the same way. They did not honor their maintenance reservation, in fact couldn't even find it though I produced a record if it in my cell phone. I would not recommend this dealership or frequent this dealership again. Maintenance **** needs to be overhauled regarding service reps starting from the service manager on down.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tyler G

    1 star

    07/13/2022

    I bought my truck in May of 2022. Drove it off the lot and everything was good and barely a week later the catalytic converter goes out. I call the sales manager that I was working with ************************* to inform him of what had happened and let him know that it went out. After a week it shouldn't have gone out. It was a code that they went in a cleared long enough to get it to pass emissions. Told him they were going to fix it and get it taken care of. After going back and forth they got it fixed. Fast forward 3 weeks after I move to ***** and the ** compressor goes out. The ** belt melted in half, the compressor seized up and the hoses went bad and leaking freon. I feel that it was tampered with knowing I was moving to ***** after they fixed the catalyc converter. After multiple calls to the dealership I could never get a call back. I finally get ahold of *********************** and with how rude he was about giving me the warranty information he finally gave it to me. They were supposed to call me back regarding the warranty and paying for the ** and they never called me back. The weather in ***** has been anywhere from ******* degrees outside and having to drive around for 2 weeks with my kids in the car they completely refuse to help cover the deductible of $500 plus the $265 for the hoses. They put their stamp of approval that the car was in good condition. I bought the car in ******** after sitting for 4.5 months and not needing to use the ** in ******** before moving to *****. Once you buy a car from these people they write you off and don't want to have to help any of their customers. The battery went out and had to replace the battery at $250. I washed the truck once and a HUGE chunk of paint comes flying off the back of the tailgate. These people don't care about you after you drive the vehicle off the car lot. Do not buy a car from this dealership. Go somewhere else. DO NOT trust their claim regarding a fully inspected vehicle.

    Local BBB

    BBB Great West + Pacific

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