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Find a Location

AutoNation Ford Littleton has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutoNation Ford Littleton

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8252 S Broadway, Littleton, CO 80122-2724
    BBB File Opened:
    7/7/1971
    Years in Business:
    64
    Business Started:
    1/1/1960
    Business Started Locally:
    1/1/1960
    Type of Entity:
    Corporation
    Business Management
    • Mr. Mark Perry, General Manager
    Contact Information

    Principal

    • Mr. Mark Perry, General Manager

    Customer Contact

    • Mr. Jay Smith, General Manager
    • Mr. Mark Perry, General Manager
    Additional Contact Information

    Fax Numbers

    • (303) 738-4454
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On March 01, 2024, I brought my 2017 **** F150 in to replace the **** I was quoted $320 by the only female service advisor at AutoNation for replacement and programming of the **** When the service was completed, I was charged $566.95. No quote was given for labor for the service outside of the estimate prior to dropping it off.After replacement, the *** was not functioning. I agreed only for a diagnostic, 2 hrs at $225/hr. I received a call from the service advisor saying the diagnostics were complete and 4 wires were repaired at a cost of $678.95. I never agreed to the repair. Typical electrical technician time to jumper 4 wires should be 1 hour. I had no choice but to pay to get my truck back. Total unapproved over-payment = $924.95.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kim P

    1 star

    02/05/2024

    My daughter bought her first car from Autonation ford littleton... We received this email on 10/26/23. Hi xxxxxxx,Now that you've had your Compass for a few days I wanted to check to see if I could help you with any additional questions or operating any of the features or technology.My job didn't end when you left the store, please know I'm always available to help.You can reach me at .Thank you and we look forward to hearing from you,********* M Internet Sales Manager 720-xxx-xxxx AutoNation Ford Littleton ******************* Littleton, ** ***** The following email was sent on 11.9.2023 Hi *********, thanks for checking in- A few outstanding items: Additional key fob - you mentioned that you would have or check on locksmith to come to our location. If north Westminster is too far - I have a shop in ************* off 270 & *******. ********** - you mentioned your manager approved carpet floor mats and we forgot to remind when we came down for the full detail. Tire sensor - understand this is still on back order - any update? No response from *********. So added ***** another sales associate and sent the same email on 11.30.23 and again on 1.26.24. Again, no response! Not outlandish requests to promises made when we purchased the vehicle. We'd appreciate a reply.

    AutoNation Ford Littleton Response

    02/06/2024

    Thank you for your review.  We would be happy to help.  We'll follow up with our key provider and check on the floor mats.  Thanks for bringing this to our attention. 

    Local BBB

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