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Find a Location

Bestop, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bestop, Inc.

      333 Centennial Pkwy STE B Louisville, CO 80027-1269

    • Bestop, Inc.

      2100 W Midway Blvd. Broomfield, CO 80020

    Business ProfileforBestop, Inc.

    Auto Manufacturer Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    33 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Bestop, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bestop, Inc.

        333 Centennial Pkwy STE B Louisville, CO 80027-1269

      • Bestop, Inc.

        2100 W Midway Blvd. Broomfield, CO 80020

      Location of This Business
      333 Centennial Pkwy STE B, Louisville, CO 80027-1269
      BBB File Opened:
      2/21/1989
      Years in Business:
      71
      Business Started:
      1/1/1953
      Business Started Locally:
      1/1/1953
      Business Incorporated:
      10/29/1986
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Eryn Kuchenrither, Manager
      • Mr. Jim Autrey, Manager
      Contact Information

      Customer Contact

      • Mr. Jim Autrey, Manager
      Additional Contact Information

      Fax Numbers

      • (303) 464-2702
        Other Fax

      Phone Numbers

      Customer Complaints

      33 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a top-of-the line supertop NX for my 2006 Jeep Wrangler TJ. I had a few issues with it and, while they did address a problem with the rear bow, Bestop point blank refuses to address two other issues, both of which relate to the "top arch". This part arrived scratched out of the plastic bag that it was in. Also it is so loose that, once installed, it also rattles so much during driving that we cannot have the Windows open or the sunrider top flipped without removing the arch. They maintain that they are not responsible for scuffs or scratches which I find completely unacceptable for a cosmetic part like the arch. The rattle cannot possibly be their design intent and I have asked them several times to tell me what the clearance should be but they have repeatedly declined to engage in specifics with me so I am unable to get the issue resolved. I want a replacement top arch with no scratches and would appreciate an actual technician to give me their opinion on the rattle/ loose fitment, instead of someone paid to decline warranty claims. I paid nearly $1700 for this top and I am frustrated that Bestop will not make this right.
      Read More

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ryan M

      1 star

      06/06/2024

      I ordered a CJ7 chair - black denim with gray insert. Trailmax II Pro Front Passenger Seat - Jeep 1976-86 CJ7; 1987-95 Wrangler YJ; 1997-06 Wrangler TJ is the title. Got the chair delivered. Opened it and it was 100% gray and looked nothing like what I ordered. Emailed customer service and they admitted that the real life version doesn't look like what's on line (see below). So, I sent it back. They penalized me $60 because I had opened the box. Seriously?? That's their fault, not mine, that they are either incompetent or falsely advertising. I don't mind the mistake, but don't penalize me. Here is their customer service response when I told them the chair looked nothing like what is on line. Will never order from them again From: ********************** M Sent: 05/14/2024 Subject: Bestop Order ****** Color Discrepancy Hello, It looks like you ordered black denim; unfortunately, with this color, it is more like a washed pair of black jeans and is not a true jet-black color. I did go ahead and have my quality department pull this same seat to double check and it is the same as the seat in the photos you sent.

      Bestop, Inc. Response

      06/17/2024

      The customer brought this issue to our attention prior to writing this review and he was fully refunded for his purchase and was not charged a "$60 penalty". The color of the seat is called Black Denim, because it is not a true black, and the pictures on our website accurately reflect the true color of the product.

      Local BBB

      BBB Great West + Pacific

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