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Find a Location

BMW of Bridgeport has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBMW of Bridgeport

    New Car Dealers

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Brookside Motors LLC company offers automotive sales & service.

    Business Details

    Location of This Business
    43 North Ave, Bridgeport, CT 06606-5120
    BBB File Opened:
    12/1/1972
    Business Started:
    1/1/1965
    Business Incorporated:
    8/9/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Brookside Motors LLC
    Business Management
    • Mr. James R. McManus, CEO
    • Mr. Timothy E Kraemer, General Manager
    Contact Information

    Principal

    • Mr. James R. McManus, CEO
    • Mr. Timothy E Kraemer, General Manager

    Customer Contact

    • Mr. Timothy E Kraemer, General Manager
    Additional Contact Information

    Fax Numbers

    • (203) 330-6070
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/11/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Have cancelled extended warranty over a year ago. Bank said they have not received funds from company(BMW OF BRIDGEPORT). Went in person and emailed several of their workers just to be ignored. I just want my loan amount to be less. It has been collecting interest for nearly 1.5 years now. Warranty was cancelled within weeks and was entitled for full refund.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joey Z

    1 star

    10/16/2023

    I purchased a BMW 430i from the new management at BMW of Bridgeport. The documents had all been signed for purchase and we took a look at the car. The sales staff never pointed out the cosmetic issues with the car: scratches on left side door, chip on right door handle, scratches on bumper, and pen ink on the leather seat of the car. All of a sudden, it was my job as the customer to figure out all the issues with the car. On top of all of this, the car was supposed to have 5,000-5,500 miles on it - but it had 6,200 miles on it. The car wasn't even presented properly either: not cleaned on the inside, no wash, no detail. None of the issues were readily remedied and my inquires were met with sarcastic responses by the sales staff. The staff forgot to give me a second license plate, so they sent it in the mail with a sticky note that read: "Can you send this plate out to this kid". Very appropriate to call a customer a "kid" - a customer who just paid $50,000+ for a damaged vehicle! Safe to say I was extremely unhappy with my purchase there and will NOT walk into that store again. Welcome to the BMW family!

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

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