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Customer Review Ratings
Average of 168 Customer Reviews
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Review fromDawn B
Date: 03/26/2025
5 starsGreat company to work with! Product and labor top notchReview fromJames S
Date: 02/26/2025
5 starsJames S
Date: 02/26/2025
We had 9 windows installed. Not a pushy sale. Quick service. Install was flawless, the installers were friendly and did an amazing job. It was absolutely worth the investment.
Advanced Window Systems, LLC
Date: 02/27/2025
Thank you for your fantastic review! We’re so glad to hear that your window installation experience was smooth and stress-free. Our team takes pride in providing quality service without the pressure, and it’s great to know the installation was flawless. We truly appreciate your trust in AWS and are thrilled that you found it to be a worthwhile investment. - The AWS TeamReview fromSheila G
Date: 02/23/2025
1 starSheila G
Date: 02/23/2025
Started our process with AWS at the end of July of 2024, we were supposed to have our bathroom system installed mid Sept 2024 to the end of Sept 2024. We didn't hear from them about installation until the beginning of Oct 2024. The lack of communication was more than frustrating. Our system was set up for install mid Oct 2024 after being re-scheduled 2x. AWS decided to use a 3rd party company to do the install, to say that I was disappointed with this would be an understatement. After the delayed installation, the 3rd party company did not install our bathroom system correctly, after we tried to use the shower system for the first time, we found that the plumbing was done incorrectly also and started leaking into our kitchen downstairs, along with many other issues. Another scheduled visit, they came and deemed the system was ruined and needed to be re-ordered. I was left without my handicap shower for over a month. Not a call, not a text, no communication from them. Fast-forward now to mid Nov of 2024, 5th visit from AWS. The system was installed by their "trained" installers. Once again after waiting the allotted time, we tried our shower system and it's leaking from the showerhead, and the bench was not sealed correctly. 6th visit, the shower head and sealer needed to be re-ordered, now to wait another few weeks for the items to arrive. Our shower system was finally finished 3 days before Christmas 2024 and 7 visits later. Throughout the process, it was one thing after another, and no one took accountability or even cared they left a disabled amputee without a proper working shower. On top of that, the 3rd party company ruined our hardwood floors, their response was "get a quote and we'll fix it". No thanks! If I could do it all over, I would have had one of their competitors install our system!Advanced Window Systems, LLC
Date: 02/25/2025
We appreciate your honest feedback and completely understand your frustration. You are absolutely right; which is why we took the necessary steps to reinstall the entire system for you.
We sincerely apologize for the delays and communication issues throughout the process. Your experience is not the standard we aim for, and we understand how frustrating it must have been to deal with these setbacks. While we were informed that you had a second shower available for use during this time, we recognize that this does not excuse the inconvenience and stress caused by the extended timeline. We truly regret that the process took longer than expected and did not meet your expectations.
Regarding the damage to your flooring, we regret that this happened. However, as we are not a flooring company, as discussed during a previous conversation, we believe it is best that a flooring expert of your choice handles the repairs to ensure they meet your expectations. While we offered to cover the cost, we respect your decision to decline.
Again, we are truly sorry for the challenges you faced and appreciate your feedback as we continue to improve our processes. If there’s anything we can do to address any remaining concerns, please don’t hesitate to reach out.
Review fromDenise M
Date: 02/19/2025
5 starsDenise M
Date: 02/19/2025
Great staff of installers for windows, siding and gutters. Hard working and professional. Project managers are attentive and get right back to you on questions or concerns. Would recommend this company to anyone looking for a professional , no hassle job.Advanced Window Systems, LLC
Date: 02/20/2025
Thank you for your kind words! We're thrilled to hear that our installers and project managers provided you with a professional and hassle-free experience. Your recommendation means a lot to us, and we truly appreciate your support. - The AWS TeamReview fromJune S
Date: 01/24/2025
5 starsJune S
Date: 01/24/2025
Anthony was fantastic with a detailed presentation-answered all my questions/concerns and options The crew arrived on time when they would be here, polite & considerate. I am very pleased with the workmanship both outside and inside. I have received many compliments on my new windows And there’s a definite no more old and very drafty windows!!Advanced Window Systems, LLC
Date: 01/27/2025
Thank you for sharing such a wonderful review! We’re delighted to hear that Anthony provided you with a detailed and thorough presentation and addressed all your questions and concerns. It’s great to know that the crew was punctual, polite, and considerate during the process. We’re thrilled you’re enjoying your new windows and that they’re making a noticeable difference! The compliments you’ve received are a testament to the team’s craftsmanship and dedication to quality. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing us! - The AWS TeamReview fromSarah D
Date: 01/22/2025
5 starsSarah D
Date: 01/22/2025
This company goes above and beyond. Everyone is extremely kind and professional. I highly recommend them.Advanced Window Systems, LLC
Date: 01/27/2025
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Your recommendation means the world to us, and we’ll continue striving to provide exceptional service. If there’s anything else we can do for you, please don’t hesitate to reach out. We truly appreciate your support! - The AWS TeamReview fromDiane S
Date: 01/22/2025
5 starsDiane S
Date: 01/22/2025
2 Clean and friendly guys came to remove tub and install a beautiful shower with white walls and black accents. They did a great job We are very pleasedAdvanced Window Systems, LLC
Date: 01/27/2025
Thank you so much for your kind words! We're thrilled to hear that you’re pleased with your new shower and the work our team did. It’s always our goal to provide top-notch service and create beautiful results. We’ll be sure to pass your compliments along to the team. Enjoy your new shower, and don’t hesitate to reach out if you need anything in the future! - The AWS TeamReview fromCurtis J
Date: 01/16/2025
5 starsCurtis J
Date: 01/16/2025
The best windows in our home. We plan on having AWS replace all out window even though they are still good for at least ten years. Never hired a company where quality had was the top priority.Advanced Window Systems, LLC
Date: 01/21/2025
Thank you so much for your amazing review! We’re thrilled to hear that you’re so happy with your new windows and that our commitment to quality has left such a strong impression. It’s an honor to be your choice for replacing your windows, even ahead of schedule. We look forward to working with you again and continuing to deliver the exceptional quality you deserve. Thank you for choosing AWS! - The AWS TeamReview fromElaine S
Date: 01/04/2025
5 starsElaine S
Date: 01/04/2025
Mario did a great job installing my windows and cleaning up after he was done. The windows are amazing. My house feels so much warmer and they are so sleek looking. I recommend these triple pane windows to everyone.Advanced Window Systems, LLC
Date: 01/06/2025
Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying your new triple-pane windows and that they’ve made such a difference in keeping your home warm while looking sleek. Mario takes great pride in his work, and we’re glad his professionalism and cleanup met your expectations. Your recommendation means so much to us—thank you for choosing AWS! - The AWS TeamReview fromFrank S
Date: 12/19/2024
5 starsFrank S
Date: 12/19/2024
We went the lifetime limited warranty triple pane windows. They’re more expensive but worth it. Windows are solidly built. You can definitely tell the difference. Our installer was a total pro. Installed 5 windows in record time. They look beautiful !Advanced Window Systems, LLC
Date: 12/23/2024
Thank you for your review! We’re so glad to hear you’re enjoying your new lifetime limited warranty triple-pane windows. It’s great to know you can feel the difference in quality and performance. We’ll be sure to pass along your kind words to the installer—efficiency and craftsmanship are what we aim for. Thank you for choosing AWS! - The AWS Team
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